Bartender-Casino Bar

PENN Entertainment • Lake Charles, LA

12h

About The Position

The Bartender provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations. The role mixes drinks according to prescribed recipes, keeps the station stocked, maintains financial controls, and provides fast, friendly, professional, and responsive customer service. Responsibilities also include maintaining the designated area's cleanliness, preparing non-alcoholic drinks for servers, opening and closing the bar according to established procedures, and handling and balancing cash drawers, credit charges, and servers’ food transactions, including tips. The Bartender must maintain strict confidentiality in company matters.

The position requires at least one year of bartending experience in a fast-paced environment, strong communication and customer service skills, cash-handling experience, and the ability to work independently and collaboratively. Flexible hours, including evenings, weekends, and holidays, are required.

Requirements

• Minimum one year of experience as a bartender in a fast-paced environment.
• Strong written and verbal communication skills; fluency and literacy in English.
• Excellent customer service and interpersonal skills.
• Ability to maintain confidentiality and professionalism.
• Ability to follow departmental and property policies and procedures.
• Ability to maintain high energy and take a proactive and strategic approach to issues.
• Ability to divide attention among several ongoing activities, projects, or assignments.
• Ability to work independently and as part of a team.
• Ability to work at a fast pace with a sense of urgency.
• Strong attention to detail.
• Ability to maintain poise when receiving multiple guest requests.
• Cash-handling experience.
• Ability to collaborate and communicate effectively with team members at all levels of the organization.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Nice To Haves

• High school diploma or equivalent preferred.

Responsibilities

• Provide wine, liquor, and related bar service to guests and cocktail servers at assigned stations.
• Mix drinks according to prescribed recipes.
• Keep the station stocked with liquor, glasses, and necessary accessories.
• Maintain the integrity of financial controls and responsibilities.
• Provide fast, friendly, professional, and responsive customer service to guests.
• Maintain cleanliness of the designated area.
• Ice and fill non-alcoholic drinks for servers.
• Open and close the bar according to established procedures.
• Maintain and balance a cash drawer, credit charges, and servers’ food transactions, including tips.
• Maintain strict confidentiality in all company matters.

Benefits

• Wellness programs supporting financial, physical, and mental well-being.
• Day-one medical coverage may be available depending on position.
• 401(k) matching may be available depending on position.
• Annual performance bonus may be available depending on position.
• Paid time off earned according to local policy and increasing with length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED