Casino Bartender

PENN Entertainment • Joliet, IL

10h

About The Position

This position provides a high level of customer service and promotes a positive attitude to create a fun and entertaining experience for guests and team members. The bartender maintains a professional, clean, and well-groomed appearance; provides friendly, quick, and professional service; and mixes and prepares drink orders according to Hollywood’s standards, including proper garnishing.

The role also involves accurately operating the cash register, accepting payments and providing change, requesting stock and monitoring bar inventory, and keeping the bar and station clean. The bartender follows safety rules, answers questions about Hollywood operations, prepares the bar for the next shift by completing opening and closing duties, reports potentially intoxicated guests to a supervisor, and notifies management of equipment problems. Attendance at staff briefings and meetings is required, along with other duties as assigned. Regular attendance is essential, and irregular attendance may result in disciplinary action up to and including termination.

Requirements

• High school diploma or equivalent.
• Thorough knowledge of mixing drinks.
• At least 21 years of age.
• Ability to understand and speak English.

Nice To Haves

• Minimum 6 months of bartending experience is preferred.

Responsibilities

• Provide friendly, quick, and professional service to guests and co-workers.
• Promote a positive attitude and create an entertaining experience for guests and team members.
• Maintain a professional, clean, and well-groomed appearance according to standards.
• Mix and prepare drink orders according to Hollywood’s standards and garnish them properly.
• Operate the cash register accurately, ring in all transactions, accept payment, and provide change.
• Request stock and monitor bar stock levels.
• Maintain cleanliness of the bar and station.
• Follow safety rules.
• Answer questions about Hollywood operations.
• Complete opening and closing duties to prepare the bar for the following shift.
• Notify a supervisor if a guest appears intoxicated.
• Notify management of equipment problems.
• Attend staff briefings and meetings.
• Maintain regular attendance in accordance with Hollywood standards.
• Perform other duties as assigned.

Benefits

• Wellness programs supporting team members’ financial, physical, and mental well-being.
• Day-one medical coverage may vary by position.
• 401(k) matching may vary by position.
• Annual performance bonus may vary by position.
• Paid time off earned according to local policy and increasing with length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED