Barback Fling Casino Bar

Caesars Entertainment•Pompano Beach, FL

About The Position

The Barback supports the bar area by keeping it supplied and providing bartenders with items upon request. The role delivers top-quality customer service and helps ensure customers have a favorable dining and gaming experience while promoting a Family Style Service culture through positive actions and attitude. The Barback also helps prepare and serve drinks, sell amenities, maintain the bar and casino areas, and support bartenders and cocktail waitresses during breaks.

Requirements

Must be 21 years of age or older.
Proficient in spoken and written English.
Proficient with iOS devices.
Flexible to work various shifts, weekends, and holidays.
Must be able to obtain and maintain a 1055 gaming license.
Able to push and pull up to 50 pounds.
Able to lift and carry objects up to 25 pounds.
Able to bend, stoop, twist, reach, and kneel repetitively.
Able to safely work with provided cleaning chemicals and equipment.
Able to ascend and descend stairs and maintain equilibrium for an extended period.
Able to stand and/or walk for an extended period.
Able to work in a smoking and pet-friendly environment.

Nice To Haves

High school diploma or GED equivalent preferred.

Responsibilities

Handle high-volume customer interactions while remaining outgoing, upbeat, and cheerful.
Build guest relationships by welcoming customers, helping them feel comfortable, and inviting them back.
Stock bar items daily and fill ice bins as needed.
Cover the duties of bartenders and cocktail waitresses during breaks.
Replace bottles on the Berg Beverage System and replace juices and beer kegs on the line.
Empty garbage and mop floors as needed.
Prepare drinks correctly and promptly for bar guests and Food & Beverage servers.
Sell amenities, accurately ring orders, take payments, and make change as necessary.
Follow established cash-handling procedures and policies.
Assist with bar cleaning and inventory.
Use bar equipment and cash-handling systems appropriately.
Know guest alcohol limitations and follow company policies and procedures related to those limitations.
Maintain knowledge of casino events and promotional activities and assist as needed.
Keep the work area clean and orderly.
Follow regulatory, departmental, and company policies ethically, and empower and require others to do the same.
Handle routine customer complaints and incidents with appropriate discretion, escalating situations that require supervisory attention and seeking resolutions that preserve positive guest relationships.
Work a flexible schedule as business operations require, including late nights, weekends, and holidays; shifts may change.
Help keep the casino spotless by disposing of cups, glasses, bottles, and other items guests leave on the floor.
Perform other duties as assigned or reasonably requested by management.