Barback, Kassi Beach House

Virgin Hotels•Las Vegas, NV

11d

About The Position

The Barback at Kassi Beach House supports the outlet’s beverage operation by bussing and resetting the bar, running food and beverages, and interacting politely and promptly with guests and teammates. The role includes providing basic menu descriptions, assessing guests’ needs and preferences, and making recommendations. The Barback assists bartenders with preparation, maintenance, and closing duties; keeps the bar clean, organized, and stocked; prepares basic non-alcoholic beverages; and helps deliver an excellent guest experience. The role also follows food safety, health, and operational procedures, supports coordination between front- and back-of-house teams, and contributes to efficient, professional service. The position involves extended periods of standing, lifting and carrying, bending, squatting, stretching, and working in varying environmental conditions.

Requirements

Must have current, legal, and unrestricted authorization to work in the United States.
Must be at least 21 years old.
High school education or equivalent required.
Must have a currently valid Food Service Handler Card and TABC certification, each valid for at least six months.
Knowledge of and ability to mix a wide variety of drinks.
Ability to communicate clearly in verbal and written English.
Ability to lift and carry up to 50 pounds across an eight-hour shift.
Ability to carry and balance plates and carry kegs, wine, and beer cases as necessary.
Ability to stand for 8–10 hours.
Ability to bend, squat, stretch, and work in limited spaces to clean, organize, and perform other duties.
Ability to work in conditions with varying levels of cold, heat, smoke, and sound, and occasionally outdoors in all weather.
Ability to work around hazards such as chemicals while taking proper safety precautions.
Ability to work effectively with a team and independently as circumstances require.
Collaborative approach and ability to build effective working relationships across departments.
Ability to resolve potential conflicts and remove barriers swiftly.
Ability to anticipate needs and take initiative to solve problems and deliver solutions.
Ability to adapt to changing directions and work on multiple aspects of a job at once.
Enthusiasm, passion, and ability to inspire and motivate others.
Professional behavior consistent with Virgin Hotels’ core values of being fun, innovative, original, personable, and committed to high-quality customer service.
Integrity, strong work ethic, flexibility, self-motivation, and willingness to give and receive constructive feedback.

Nice To Haves

One to two years of experience in a full-service restaurant or lounge.
Ability to work a flexible schedule.

Responsibilities

Support bartenders with pre-shift preparation, in-shift maintenance, and post-shift closing.
Keep the work environment clean, hygienic, and organized, including stocking supplies, washing and polishing glassware, folding napkins, cleaning menus, and sanitizing tables.
Stock the bar according to company liquor requisition guidelines.
Explain basic details of food dishes and beverages when delivering them to guests.
Prepare basic non-alcoholic beverages such as water, coffee, and tea.
Know the organization of the bar and where items are located throughout the building.
Prepare the bar daily, maintain it during the shift, and clean it nightly for the next shift.
Follow company standards for food and beverage knowledge.
Create a positive guest experience through guest interaction and help guests with information about the hotel and city.
Verify that guests are of legal drinking age by requesting appropriate identification.
Use established communication channels and stay current on service, safety, and operating protocols and procedures.
Work with leadership to identify and limit waste and promote efficient productivity.
Communicate professionally and respectfully with colleagues and know coworkers’ names.
Maintain the work schedule, daily time punches, and sign-ins to ensure accurate timecards.
Follow house policies and standards and promote a professional, respectful work atmosphere.
Perform proper changeover, opening, and closing duties.
Follow kitchen standards, prep recipes, and performance procedures; complete duties as assigned or reassigned by leadership.
Coordinate with front-of-house and back-of-house staff to support seamless guest service.
Meet standards for execution and cleanliness.
Keep an active SNHD Food Handler card on the property while working.
Communicate clearly in verbal and written English.
Follow health and safety protocols for equipment operation, food handling and storage, temperature and time-control logs, and sanitizing as required by SNHD.
Report health and safety incidents and concerns accurately and promptly to leadership.
Contribute to successful SNHD health inspections.
Perform other duties as assigned by management.