Barback, Kassi Beach House

Virgin Hotels•Las Vegas, NV

18h

About The Position

The Barback at Kassi Beach House supports the outlet’s beverage operation by bussing and resetting the bar, running food and beverages, and interacting politely and responsively with guests and teammates. The role includes providing basic menu descriptions, assessing guests’ needs and preferences, and making recommendations. The Barback supports bartenders with preparation, maintenance, and closing duties; keeps the bar clean, organized, and stocked; prepares basic non-alcoholic beverages; and contributes to a positive guest experience and smooth coordination between front- and back-of-house teams. The position requires adherence to company service, food-handling, health, safety, and operating standards, including maintaining a current SNHD Food Handler card and following prep recipes and procedures. The work involves prolonged standing, lifting and carrying items weighing up to 50 pounds, bending and reaching, and working in environments with varying temperatures, smoke, noise, and occasional outdoor conditions.

Requirements

Must have current, legal, unrestricted authorization to work in the United States.
Must be at least 21 years old.
High school education or equivalent required.
Must hold a currently valid Food Service Handler Card and TABC certification, each valid for at least six months.
Knowledge of and ability to mix a wide variety of drinks.
Ability to work a flexible schedule.
Communicate clearly in verbal and written English.
Ability to lift and carry up to 50 pounds, carry and balance plates, and carry kegs and cases of wine and beer as needed.
Ability to stand for 8–10 hours and bend, squat, stretch, stoop, balance, and reach in limited spaces.
Ability to work in a noisy environment and continually receive and communicate information.
Ability to work in conditions with varying cold, heat, smoke, and sound; exposure to chemicals with safety precautions; and occasional outdoor work in all weather.
Collaborative, adaptable, and flexible team player who can build working relationships across departments.
Ability to resolve potential conflicts, anticipate needs, use initiative to solve problems, and handle multiple priorities or changes in direction.
Enthusiastic and self-motivated, with integrity, a strong work ethic, and a positive attitude; able to accept and provide constructive feedback.
Professional behavior consistent with Virgin Hotels Core Values: fun, innovative, original, personable, and committed to high-quality customer service.

Nice To Haves

1–2 years of experience in a full-service restaurant or lounge.

Responsibilities

Support bartenders with pre-shift preparation, in-shift maintenance, and post-shift closing.
Keep the work area clean, hygienic, and organized; stock supplies, wash and polish glassware, fold napkins, clean menus, and sanitize tables.
Stock the bar in accordance with company guidelines for liquor requisition.
Explain basic details of food dishes and beverages when delivering them to guests.
Prepare basic non-alcoholic beverages such as water, coffee, and tea.
Learn the organization of the bar and the locations of items throughout the building.
Prepare the bar daily, maintain it during shifts, and clean it nightly for the next shift.
Follow company standards for food and beverage knowledge.
Create a positive guest experience through attentive interaction and help guests navigate the hotel and city.
Verify that guests are of legal drinking age by checking appropriate identification.
Use established communication channels and stay current on service, safety, and operating protocols and procedures.
Work with leadership to identify and reduce waste and promote efficient productivity.
Communicate professionally and respectfully with colleagues.
Maintain the work schedule, daily time punches, and sign-ins to ensure accurate timecards.
Follow house policies and standards and promote a professional, respectful atmosphere among staff.
Perform changeover, opening, and closing duties.
Follow kitchen standards, set prep recipes, and performance procedures, including duties assigned or reassigned by leadership.
Coordinate effectively with front-of-house and back-of-house staff to support guest service.
Meet standards for excellence, execution, and cleanliness.
Keep an active SNHD Food Handler card on hand while on the property.
Follow health and safety protocols when operating equipment, handling and storing food, monitoring temperature and time-control logs, and sanitizing, as directed by SNHD.
Report health and safety incidents and concerns to leadership accurately and promptly.
Contribute to successful SNHD health inspections.
Perform other duties as assigned.