AM Bar Back - Grain, Hilton Norfolk The Main

Professional Hospitality Resources, Inc. and Ocean Beach Club LLC•Norfolk, VA

About The Position

The Barback supports bartenders by keeping the bar stocked, clean, organized, and ready to serve guests. The role maintains clean glassware and inventory of bar consumables, assists with bar setup, breakdown, and cleanup, and maintains a clean, sanitary, and safe event area. The Barback helps ensure alcohol, glassware, and other supplies are stocked and cleanliness and organization standards are maintained. The position requires communicating with bartenders and guests, anticipating supply needs based on business volume, assisting with food service and bar-well setup, preparing bar fruit, checking glassware, clearing used dishes, rinsing equipment, rotating stock, and completing assigned sidework and checklists. The Barback must comply with company, city, and state liquor laws and report to the head bartender upon arrival, before breaks, and before leaving.

Requirements

  • Good communication skills, including speaking and understanding English.
  • Speed, accuracy, attention to detail, courtesy, and anticipation of guest needs.
  • Willingness to work long hours on one’s feet in a high-pressure environment while handling multiple tasks simultaneously.
  • Good physical condition and ability to bend, reach overhead, push and pull, use hands and wrists repetitively, and grasp firmly; hands are frequently in and out of water.
  • Ability to follow direction.
  • Must be over 18.
  • At least one year of experience in a mid- to high-volume outlet.
  • Ability to transport 100 pounds.
  • High school diploma required.

Nice To Haves

  • Knowledge of beverages, wines, and spirits.

Responsibilities

  • Maintain bar supply pars by stocking ice, paper products, to-go cups, glassware, china for menu items, roll-ups, and other supplies.
  • Keep the bartender informed about items to order and anticipate needs based on business volumes.
  • Acknowledge guests when the bartender is assisting someone else and communicate guest orders to the bartender.
  • Respond to bartender requests for priorities and assistance.
  • Bring bar food from the kitchen to the bar for the bartender to serve, or serve it at the bartender’s request.
  • Help set bar wells when needed.
  • Cut bar fruit daily as needed.
  • Check glassware for chips, spots, prints, soap residue, lipstick, and other issues.
  • Clear the bar by returning used plates and silverware to the dish room as guests finish.
  • Rinse blenders and other equipment after use.
  • Rotate stock as needed.
  • Know where bar items are stored and maintain proper storage, organization, and cleanliness.
  • Understand and comply with company, city, and state liquor laws.
  • Report to the head bartender upon arrival, before taking breaks, and before leaving.
  • Complete assigned sidework and checklists before, during, and after shifts.
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