Bar Back PT (Sukai)

Table Mountain Casino Resort•Friant, CA

About The Position

Under general direction from the Restaurant Services Supervisor, the Bar Back assists bartenders or prepares for wait staff in a prompt, courteous, and professional manner. The position supports bar setup and maintenance, beverage preparation and service, inventory, customer service, and compliance with alcohol-service, safety, and customer-service regulations. The role has access to food and beverage storage areas, including beer, wine, and liquor storage.

Requirements

High school diploma or GED, unless waived by Human Resources Management.
At least six months of guest-service experience.
Obtain and maintain Responsible Beverage Service (RBS) Certification.
Excellent interpersonal communication, guest-service, attention-to-detail, and problem-solving skills.
Successfully pass a pre-employment drug/alcohol screen and background investigation, and obtain and maintain a gaming license.
Knowledge of restaurant operations, food-service principles, bartending and bar-maintenance operations, customer service, bar items and liquors, point-of-sale systems, basic math, and local and state alcohol beverage laws.
Ability to provide excellent customer service, operate a cash register, communicate effectively verbally and in writing, and interact effectively with people from varied social and cultural backgrounds.
Ability to establish and maintain professional relationships with coworkers at all levels, work independently, meet strict timelines, and interpret written and oral instructions.
Ability to stand for prolonged periods; walk and sit; use hands with dexterity; stoop, bend, kneel, or crouch; and frequently lift or move up to 50 pounds.
Normal auditory and visual acuity and verbal communication skills, including close, distance, peripheral, depth, and color vision and the ability to adjust focus.

Nice To Haves

Food and Beverage experience preferred.

Responsibilities

Promote positive customer relations, greet customers, and create a friendly atmosphere.
Fill ice wells, prepare fruit trays, and maintain adequate backup garnishes.
Restock the bar with beer, liquor, wine, glassware, juices, and other supplies; maintain backup stock and rotate products.
Check draft beer systems, replace kegs when necessary under the bartender's or supervisor's direction, and maintain beverage-dispensing units.
Remove trash and ensure the bar is clean before opening and throughout service.
Assist the bartender with inventory of the bar and supplies.
Promote and document drink orders, describe call and premium brands from memory when requested, and take customer orders promptly and courteously.
Prepare and serve cocktails and other beverages accurately and without waste according to customer specifications.
Enter orders into the point-of-sale system, create checks, and maintain accountability for beverages served.
Present accurate checks promptly, thank patrons, and invite them to return.
Clean up after bar customers and maintain an orderly work area.
Maintain proper bar setup and wash glassware and utensils after each use.
Serve food to customers seated at the bar when requested.
Respond to customer questions and concerns professionally and courteously.
Attend and participate in regularly scheduled staff meetings.
Follow established regulations, policies, and procedures for alcohol service, safety, and customer service.
Contribute to team efforts, accomplish related results, and perform other duties as required.