Banquets Server – On Call, Part Time
About The Position
The On Call Banquets Server welcomes guests, takes orders, and serves food and beverage items in a friendly, courteous, and timely manner while meeting quality standards. The role also involves maintaining supplies and following cleanliness and sanitation guidelines. The ideal candidate is passionate about hospitality and providing exceptional guest service. This is an hourly, non-exempt, on-call position in the Banquets department at Sonesta Denver (Downtown). The role requires flexibility to work variable days, including weekends and holidays, and variable shifts, including days, nights, and overnights. Shifts of 10 to 12 hours may sometimes be required. The position is primarily indoors in a fast-paced environment, with possible exposure to extreme temperatures such as kitchens and freezers.
Requirements
- Food handlers and TIPS certificates are required.
- Previous front-facing guest service experience is required.
- Must read, write, and speak English fluently.
- Must be attentive, friendly, helpful, and courteous to guests, managers, and fellow employees.
- Excellent organizational skills and attention to detail.
- Ability to work quickly without compromising quality.
- Ability to work with minimal supervision and maintain a high level of performance.
- Ability to work cohesively with coworkers as part of a team.
- Must be able to stand and exert fast-paced mobility for the entire shift.
- Must be flexible to work variable days, including weekends and holidays, and variable shifts, including days, nights, and overnights.
- Ability to work in a fast-paced environment and tolerate extreme temperatures, including kitchens and freezers.
- Ability to exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Frequent bending, kneeling, and reaching are required.
- High school diploma or GED preferred.
- Two years of server experience in a full-service restaurant preferred, preferably in a fine-dining establishment.
Nice To Haves
- Two years of server experience in a full-service restaurant, preferably in a fine-dining establishment.
- High school diploma or General Education Degree (GED).
- Experience with computerized cash registers.
Responsibilities
- Greet and acknowledge arriving guests promptly and professionally.
- Engage and interact with guests as appropriate, and respond to their questions and requests.
- Demonstrate complete knowledge of the food and beverage menu.
- Serve food and beverage orders after checking temperature, appearance, and portions, and refill items when necessary.
- Operate the POS system and ensure food orders are verified and transmitted promptly.
- Follow cash-handling and credit-card policies and procedures.
- Check in with tables periodically to ensure guest expectations are being met and exceeded.
- Maintain the condition and cleanliness of dining areas, stations, and service equipment.
- Complete assigned closing duties and reports.
- Follow established safety and sanitation guidelines.
- Adhere to uniform and grooming standards.
- Perform other duties or projects as requested by management.
Benefits
- Medical, dental, and vision insurance
- Health Savings Account (HSA) with company match
- 401(k) retirement plan with company match
- Paid vacation and sick time
- Paid parental leave
- Company-paid life insurance
- Company-paid short-term and long-term disability
- Hospital indemnity, critical illness, and accident insurance
- Educational assistance
- Sonesta hotel discounts
- Additional perks and employee discounts
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
