Banquet Supervisor - Chips 'N Ales - Riverwind Casino

Traditions Hospitality Group•Norman, OK
•$18 - $18•Onsite

About The Position

As a Banquet Supervisor at Traditions Hospitality Group, you will lead the banquet team in coordinating events and delivering exceptional guest experiences. The role involves supervising and supporting team members, helping manage budgets, inventory, and staffing, maintaining high service standards, ensuring regulatory compliance, and handling administrative duties such as scheduling, billing, and event planning. The position is based at Chips N Ales at Riverwind Casino in Norman, Oklahoma. The listed hourly pay is $18.00, with tips. The work environment may involve exposure to smoke, with the intensity varying by establishment location.

Requirements

  • Must be at least 21 years old.
  • At least 2 years of experience in banquet service or related hospitality roles.
  • Must be able to obtain a Gaming badge, if applicable.
  • Must be able to obtain an ABLE license.
  • Strong leadership and communication skills.
  • Ability to maintain a professional appearance and demeanor at all times.
  • Flexibility to work nights, weekends, and holidays.
  • Willingness to travel as required.

Responsibilities

  • Collaborate with banquet staff to coordinate events and ensure guest satisfaction.
  • Lead and supervise banquet team members, providing guidance and support throughout events.
  • Assist in managing banquet budgets, inventory, and staffing needs.
  • Maintain high standards of service and hospitality to deliver exceptional guest experiences.
  • Ensure compliance with safety, health, and sanitation regulations.
  • Handle administrative tasks, including scheduling, billing, and event planning.

Benefits

  • 401(k) matching
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Basic life insurance
  • Life insurance
  • Disability insurance
  • Employee assistance program
  • Paid time off
  • Employee appreciation and recognition programs
  • Anniversary and birthday programs
  • Professional growth opportunities, including a training program and mentorship
  • Daily pay
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