Banquet Steward

Marriott•Orlando, FL

About The Position

The Banquet Steward sets up, stocks, and maintains work areas; inspects china, glassware, and silverware for cleanliness and presentation before use; and keeps work areas clean throughout the day using clean-as-you-go procedures. The role also completes closing duties, including storing reusable goods, breaking down goods, cleaning equipment and areas, returning equipment to its proper location, locking refrigerators and doors, restocking items, turning off lights, and completing the daily cleaning checklist. The position requires following company and safety and security procedures, reporting accidents, injuries, and unsafe conditions to a manager, and completing safety training and certifications. The associate is expected to maintain a clean and professional appearance, protect confidential information and company assets, welcome guests, communicate professionally, and build positive working relationships while supporting team goals and quality standards. Other reasonable duties may be assigned by supervisors.

Requirements

  • High school diploma or G.E.D. equivalent is listed as a preferred qualification.
  • No related work experience is required.
  • No supervisory experience is required.
  • No license or certification is required.
  • Ability to read and visually verify information in a variety of formats, including small print.
  • Ability to stand, sit, or walk for an extended period or an entire work shift.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
  • Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Ability to move over sloping, uneven, or slippery surfaces and up and down stairs or service ramps.
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

  • High school diploma or G.E.D. equivalent.

Responsibilities

  • Complete closing duties, including storing reusable goods, breaking down goods, cleaning equipment and areas, returning equipment to proper locations, locking refrigerators and doors, restocking items, turning off lights, and completing the daily cleaning checklist.
  • Set up, stock, and maintain work areas.
  • Inspect the cleanliness and presentation of china, glassware, and silverware before use.
  • Maintain clean work areas throughout the day using clean-as-you-go procedures.
  • Follow company, safety, and security policies and procedures.
  • Report accidents, injuries, and unsafe work conditions to a manager.
  • Complete safety training and certifications.
  • Maintain a clean and professional uniform and personal appearance.
  • Maintain confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge guests according to company standards.
  • Communicate clearly and professionally and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships, support team goals, and listen and respond appropriately to coworkers’ concerns.
  • Ensure adherence to quality expectations and standards.
  • Perform other reasonable job duties as requested by supervisors.
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