PT Banquet Set Up

Desert Hospitality Management, LLC•Mesa, AZ

About The Position

The Banquet Set Up is responsible for setting up, maintaining, and breaking down banquet rooms and event spaces according to hotel standards and guest specifications. The role helps create a welcoming, organized environment for meetings, weddings, and other special events by ensuring rooms are staged, clean, and ready for service. The position works with diagrams, Banquet Event Orders (BEOs), and guest requirements to arrange furniture and event equipment, refresh rooms during breaks, and restore spaces after events. It also involves maintaining banquet storage and service areas, checking equipment and setups, reporting issues, responding to changes, and supporting banquet servers as needed. The employee is expected to follow hotel policies and safety procedures, provide courteous service, and contribute to a team-oriented environment.

Requirements

Ability to understand and follow written diagrams, Banquet Event Orders (BEOs), and verbal instructions.
Strong attention to detail and commitment to high-quality setups and guest satisfaction.
Ability to work independently and as part of a team in a fast-paced environment.
Flexible schedule availability, including nights, weekends, holidays, and early mornings.
Ability to lift, carry, push, and pull up to 75 lbs regularly.
Frequent standing, walking, bending, stooping, and reaching; ability to work on your feet for extended periods and navigate event spaces efficiently.
Ability to operate carts, dollies, and other banquet equipment safely.
Professionalism, a positive attitude, dependability, strong work ethic, good communication and time management skills, commitment to guest satisfaction and team support, and awareness of safety and cleanliness standards.

Nice To Haves

Previous hotel, event, or banquet setup experience is preferred but not required.

Responsibilities

Set up banquet rooms and event spaces according to diagrams, Banquet Event Orders (BEOs), and guest requirements.
Arrange tables, chairs, staging, podiums, dance floors, and equipment such as projectors and microphones in a timely and efficient manner.
Refresh banquet rooms during breaks by clearing used dishes, refilling water, removing trash, and tidying the space.
Break down and clean banquet rooms following events, returning equipment and furniture to proper storage areas.
Maintain cleanliness and organization of banquet storage areas, hallways, and service stations.
Assist banquet servers with transporting food and beverage items as needed.
Inspect equipment and room setups for cleanliness, functionality, and appearance.
Report maintenance, safety, or equipment issues to the Banquet Supervisor or Engineering team.
Respond to last-minute changes or requests from the Banquet Captain or Event Services.
Comply with hotel policies, safety procedures, and departmental service standards.
Provide courteous, professional service to guests and support a team-oriented environment.
Maintain a neat, clean, and professional appearance in uniform; adhere to hotel policies and department procedures; arrive on time and ready to work scheduled shifts; and represent the property and brand positively.