Banquet Set Up
About The Position
The Banquet Set Up position prepares, refreshes, and breaks down banquet rooms and function areas in accordance with group requirements and departmental standards. The role includes setting up tables, chairs, staging, dance floors, linens, and tabletop items; maintaining clean, sanitary, and organized work areas; and handling equipment and reusable goods appropriately. It also includes completing closing duties, transporting and restocking linens, responding courteously to guest requests, and assisting other departments as needed. The position works in banquet rooms and other hotel areas, including indoor and outdoor settings with variable temperatures and noise levels. The hotel operates seven days a week, 24 hours a day.
Requirements
- High school diploma, GED, or equivalent work experience.
- Good understanding of English and good written and verbal communication skills.
- Ability to communicate satisfactorily with guests, management, and coworkers.
- Ability to lift and transport at least 50 pounds.
- Ability to push or pull carts and other equipment weighing up to 200 pounds.
- Ability to perform varied physical movements throughout work areas.
- Ability to stand and maintain well-paced mobility for lengthy periods.
- Ability to work in variable temperature and noise conditions in indoor and outdoor settings.
Nice To Haves
- One to two years of food service experience.
- Previous experience in a similar position in the hospitality industry.
Responsibilities
- Wear the proper uniform and nametag, including flat, closed-toe, non-slip shoes.
- Maintain positive guest relations, address complaints, and communicate effectively with guests and team members.
- Maintain knowledge of hotel features and services, operating hours, promotions, daily house count, arrivals and departures, and scheduled group activities.
- Understand service requirements for assigned functions and meet setup and refresh timelines, adapting to changing priorities.
- Use and maintain equipment correctly and only as intended.
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
- Use cleaning chemicals appropriate for designated items and surfaces, following OSHA regulations and hotel requirements.
- Set up rooms and function areas with required tables, chairs, staging, dance floors, flipcharts, easels, blackboards, and other equipment.
- Set up table linens, skirting, and tabletop items as specified by group requirements and departmental standards.
- Refresh rooms as scheduled and according to departmental standards.
- Break down function areas as scheduled, store reusable goods, and return equipment to specified storage areas.
- Inspect furniture for tears, rips, and stains and report damage to the Supervisor.
- Accommodate guest requests for changes or additions to scheduled arrangements courteously and according to departmental standards.
- Assist with emergencies to protect guests and associates and preserve the building and its systems, acting promptly to restore normal operations.
- Follow department, Commonwealth Lodging Management, hotel, and brand policies and procedures.
- Complete closing duties, including storing reusable goods, locking doors, and breaking down goods.
- Transport dirty linen to the correct area, separate napkins from tablecloths, and restock linen shelves with clean linens.
- Maintain clean work areas throughout the day using clean-as-you-go procedures.
- Assist other departments when needed to help ensure guest service.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
