Banquet Set Up Staff- Full Time

Grand Bohemian Lodge Greenville • Greenville, SC

1d • Onsite

About The Position

The Banquet Houseperson is responsible for setting up, refreshing, tearing down, and maintaining all meeting space at Grand Bohemian Lodge in Downtown Greenville, South Carolina. The role supports banquet event functions and helps maintain clean, organized, and safe function and storage areas while ensuring guest satisfaction.

The position involves transporting and storing tables, chairs, and other equipment, maintaining supplies, and responding to meeting-room needs. It requires the ability to stand throughout the shift, communicate effectively with employees and guests, and perform heavy physical work. Flexible and long hours may sometimes be required.

Requirements

• High school diploma or equivalent and/or related experience in a hotel or related field preferred.
• Ability to work flexible and sometimes long hours.
• Ability to exert up to 100 pounds occasionally, 50 pounds frequently, and 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand for the entire shift.
• Effective verbal and written communication with employees and guests at all levels.
• Ability to listen to, understand, and clarify concerns raised by employees and guests.
• Ability to multitask and prioritize departmental functions to meet deadlines.
• Effective problem-handling skills, including anticipating, preventing, identifying, and solving problems.

Nice To Haves

• Related experience in a hotel or related field.

Responsibilities

• Ensure the correct and timely setup of all Banquet Event Order functions.
• Maintain cleanliness and sanitation in banquet function spaces, pre-function spaces, and storage areas, including carpets, walls, walks, doors, windows, and heating/air-conditioning units.
• Keep the banquet storeroom neat, organized, and stocked with appropriate supplies for meetings and food service functions.
• Break down function spaces after events and store equipment and supplies properly.
• Transport and store tables, chairs, and other equipment.
• Refresh meeting rooms as needed.
• Notify management of hazards.
• Handle lost-and-found items according to standards.
• Ensure overall guest satisfaction.
• Maintain regular attendance in accordance with scheduling and hotel standards.
• Maintain personal appearance and grooming standards, including wearing the proper uniform and nametag.
• Comply with hotel standards and regulations to support safe and efficient operations.
• Support productivity, identify problem areas, and assist with implementing solutions.
• Anticipate, prevent, identify, and resolve problems as necessary.
• Perform other duties as requested by management.
• Maintain a warm, friendly, attentive, courteous, and service-oriented demeanor with guests and employees.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program (EAP)
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED