Banquet Server

Blue Lake Casino • Blue Lake, CA

3h • $0 - $18

About The Position

The Banquet Server provides food and beverage service at banquet events, delivers excellent guest service, and supports event logistics through setup, clear communication, and teamwork. The role is expected to uphold the company’s standards for excellence and maintain a safe, clean, and professional work environment. This position has no supervisory responsibilities and reports to the Banquet Supervisor.

The role requires familiarity with restaurant sanitation standards, the ability to balance and reconcile cashier banks, basic math and communication skills, and the ability to follow simple instructions. A high school diploma or GED and at least two years of experience in a similar full-service and cashiering restaurant are required, or an equivalent combination of education and experience. A valid and active Blue Lake Tribal Gaming Commission License must be maintained during employment. Responsible Beverage Service (RBS) training must be completed within three months of employment, and a valid certificate must be maintained thereafter.

The work involves standing and walking regularly, using hands and arms, and frequently talking or hearing. The Team Member may occasionally need to lift or move up to 50 pounds. The environment is usually loud, with frequent exposure to cigarette smoke and occasional exposure to moving mechanical parts, toxic or caustic chemicals, extreme heat, and wet-floor hazards.

Requirements

• High school diploma or GED and a minimum of two years of experience in a similar full-service and cashiering restaurant, or an equivalent combination of education and experience.
• Familiarity with restaurant sanitation standards.
• Ability to balance and reconcile cashier banks.
• Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
• Ability to present information effectively in one-on-one and small-group situations with guests, employees, customers, clients, and other Team Members.
• Ability to perform basic addition, subtraction, multiplication, and division.
• Ability to use common sense to carry out simple one- or two-step instructions and deal with standardized situations with only occasional or no variables.
• Maintain a valid and active Blue Lake Tribal Gaming Commission License while employed.
• Complete Responsible Beverage Service (RBS) training within three months of employment and maintain a valid certificate while employed.
• Regularly stand and walk; use hands to finger, handle, or feel; and reach with hands and arms.
• Occasionally lift and/or move up to 50 pounds.
• Meet the position’s vision requirements, including close, distance, and color vision, peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

• Set up banquet events, including tables, linens, chairs, place settings, table placement, and buffets.
• Carry plates of food on trays and serve guests.
• Keep guests’ glasses filled, remove rounds of plates, and replenish utensils.
• Perform cleaning tasks and break down service areas.
• Maintain high standards of safety and cleanliness and follow health and safety practices.
• Adhere to grooming and appearance standards and maintain a professional appearance and manner.
• Provide excellent food and beverage service and uphold a high level of guest service.
• Maintain knowledge of policies and procedures and a sense of urgency on the service floor.
• Perform front-of-house, back-of-house, and side-work duties to support event productivity.
• Communicate clearly and openly with staff to support successful events.
• Maintain a friendly, approachable, positive, and professional attitude toward guests and staff.
• Help create a fun atmosphere for casino guests and encourage mutual respect, dignity, and integrity among Team Members.
• Support a safe work environment by following safety guidelines, identifying potential hazards, and reporting them for resolution.
• Help enforce departmental performance standards, policies, and procedures; maintain regular attendance and a professional departmental, company, and community reputation.
• Perform other duties as assigned by management.
• Balance and reconcile cashier banks.
• Maintain a valid and active Blue Lake Tribal Gaming Commission License during employment.
• Complete Responsible Beverage Service training within three months of employment and maintain a valid certificate thereafter.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED