Banquet Server

Hyatt Centric Hotel • Charlotte, NC

1d

About The Position

The Banquet Server welcomes and monitors guests to ensure they are satisfied with the food and service, responding promptly and courteously to requests. The role requires detailed knowledge of menu offerings, food and beverages, dietary restrictions, and restaurant functions and services. The server performs required side work, maintains service areas during each shift, presents final bills, processes payments, and reports gratuities in accordance with IRS income-reporting standards. The position calls for positive energy, teamwork, effective communication, and a flexible schedule that includes days, nights, weekends, and holidays. Work involves constant standing and walking, with occasional stooping, kneeling, pushing, pulling, or lifting.

Requirements

• Be at least 18 years of age.
• Have at least one year of prior restaurant or relevant experience.
• Communicate effectively with managers, employees, and guests.
• Have a flexible schedule to work days, nights, weekends, and holidays.
• Be able to stand and walk constantly, and occasionally stoop, kneel, push, pull, or lift.
• Bring positive energy, assist fellow support staff, and work as a team player.

Responsibilities

• Welcome and greet guests, monitor their dining experience, and respond promptly and courteously to requests.
• Stay educated on menu offerings and answer questions about food, beverages, dietary restrictions, and restaurant functions and services.
• Perform required side work and maintain service areas throughout each shift.
• Prepare and present final bills, process payments, and report gratuities in accordance with IRS income-reporting standards.

Benefits

• Competitive salary and benefits package.
• Opportunity to be part of a dynamic and growing hospitality team.
• Fast-paced and rewarding work environment.
• Internal growth opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed