Banquet Server

Caesars Entertainment • Shelbyville, IN

6h

About The Position

The Banquet Server serves meals and beverages to patrons promptly, accurately, and courteously. The role sets up banquet areas and tables, prepares rooms for guests, maintains a clean work area, and follows food-handling, equipment-safety, sanitation, and food-storage standards. The server provides friendly, professional customer service, supports a positive environment for guests and coworkers, and follows established standards for behavior and appearance. This position does not involve functions related to casino gambling by patrons and is performed outside the gaming space, with some or most work potentially taking place back of house.

Requirements

• Previous serving experience is required.
• Excellent customer-service and communication skills are essential.
• Availability to work a flexible schedule and the schedule required by department management.
• Neat and clean appearance; outgoing disposition.
• Ability to maintain physical stamina and a proper mental attitude, and to deal effectively with guests, management, employees, and outside contacts.
• Ability to lift 50 pounds.
• Ability to perform frequent standing, walking, stooping, bending, reaching, climbing steps, and sitting.
• Manual dexterity to cut, slice, whisk, grab, grip, type, pull, hold, tear, sort, and reach.
• Ability to work in a smoking environment.
• Ability to work in a highly populated, fast-paced, and noisy environment.
• Employees under 21 may not serve alcohol. Employees at least 19 may cashier or ring up transactions involving alcohol but may not serve it until they are of legal age; when minors are on staff, an employee at least 21 must be present to supervise and assume responsibility.

Nice To Haves

• High school diploma or GED equivalent (preferred).

Responsibilities

• Serve meals and beverages to patrons promptly, correctly, and courteously.
• Follow sanitary food-handling and equipment-safety practices; properly store and label food items and comply with applicable County, State, and Federal sanitation and food-handling regulations.
• Maintain a clean and neat work area.
• Set up banquet areas, help set tables, and prepare rooms for guests.
• Provide exceptional customer service by communicating pleasantly, courteously, and professionally.
• Foster a fun environment and treat guests and coworkers graciously.
• Promote a positive influence in the community and participate in company-sponsored events.
• Support and promote superior customer service in accordance with department and company standards and programs.
• Ensure behavior and appearance comply with established standards.
• Maintain a professional work environment with management and staff.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed