Banquet Server PT
About The Position
The Banquet Server provides customer service to internal and external customers of Quinault Beach Resort and Casino (QBRC), maintains effective working relationships, and responds to customer concerns with a focus on service. The role supports banquet functions by preparing and refreshing coffee stations, setting tables, serving meals, clearing tables, and completing side work. The server must follow QBRC standards, policies, procedures, and applicable regulations; maintain an organized work area; and protect departmental security, confidentiality, and quality. Duties may change based on organizational needs or management direction.
Requirements
- Ability to communicate effectively with the public and other employees.
- Ability to deal professionally with difficult situations and people.
- Ability to meet deadlines and manage multiple business priorities.
- Ability to adjust to schedule changes and cover shifts on short notice.
- Ability to read, write, and speak English fluently.
- Obtain a Food Handlers Permit within 30 days of employment at QBRC.
- Obtain T.I.P.S. within 30 days of employment at QBRC.
- Ability to lift 50 pounds.
- Ability to stand, move, and work throughout the office area and properties, including walking up to 1½ miles, climbing stairs, and sitting at a desk workstation for the duration of the shift.
Nice To Haves
- High school diploma or equivalent, or enrollment in a GED class.
- CPR certification.
- Six months of banquet attendant or server experience.
- Cash handling experience.
Responsibilities
- Provide excellent service to internal and external customers and approach guests and employees in a friendly, service-oriented manner.
- Establish and maintain effective working relationships with internal and external customers.
- Develop solutions to customer concerns while prioritizing customer service.
- Manage time effectively and meet or exceed productivity standards.
- Use knowledge of basic food preparation, bar terminology, and wine service.
- Complete side work, including filling and stocking salt and pepper shakers, separating linen, and wiping kitchen counters.
- Prepare, deliver, and refresh coffee stations as assigned.
- Set or pre-set banquet room tables as assigned.
- Serve meals and clear tables at the conclusion of meal functions.
- Comply with QBRC standards and regulations to support safe and efficient resort operations.
- Maintain a neat and organized work area.
- Follow QBRC personnel policies, TERO policies and procedures, department standard operating procedures, internal controls policies, Washington State Compact, Title 70, Bank Secrecy Act, and internal policy.
- Maintain department security, confidentiality, and quality.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
