Bartender (Part Time)

Desert Hospitality Management, LLC•Oklahoma City, OK

About The Position

The Banquet Server / Set Up / Bartender supports banquet events by setting up and maintaining meeting spaces, serving food and beverages, replenishing buffet bars, and preparing commissary food items. The role also includes setting up bar areas, preparing and serving drinks, and maintaining bar cleanliness and service quality. The position is responsible for guest satisfaction and for keeping work areas clean, orderly, and ready for events. Work may involve long hours, including nights and weekends, and substantial lifting and standing.

Requirements

High school diploma or GED is preferred, and/or equivalent work experience.
Alcohol awareness certification and/or food service permit as required by local or state government agency.
Meet the local legal age requirement to serve alcoholic beverages.
Bilingual ability.
Ability to communicate information and ideas clearly, both orally and in writing.
Ability to evaluate alternative courses of action quickly and accurately.
Ability to work effectively in stressful, high-pressure situations, handle guest complaints and disputes, and resolve them satisfactorily.
Ability to maintain composure and objectivity under pressure.
Ability to anticipate, prevent, identify, and solve workplace problems.
Ability to assimilate information and data from various sources and adapt it to the needs of the situation.
Effective listening skills, including understanding and clarifying concerns raised by team members and guests.
Ability to work with and understand financial information and data and perform basic arithmetic.
Ability to stand for extended periods, frequently for an entire shift.
Ability to exert up to 100 pounds of force occasionally and/or 30–50 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.
Availability for long hours, sometimes including nights and weekends.

Nice To Haves

High school diploma or GED certification.

Responsibilities

Set up, refresh, tear down, and maintain meeting spaces according to banquet event orders (BEOs).
Assist internal and external customers with meeting and event requests and needs.
Set up bar areas and prepare and serve beverages to guests.
Serve menu items promptly and courteously according to the BEO, coordinating course timing with guests’ dining pace.
Prepare commissary food items and replenish buffet bars.
Perform pre- and post-shift side work, setup, cleaning, and other assigned preparation tasks.
Clear tables and transport dirty dishes, silverware, and glassware to the kitchen for cleaning.
Clear banquet rooms after events and return props and centerpieces to storage.
Respond promptly to guest requests and follow up to ensure satisfaction; address complaints and accidents and refer matters to management when necessary.
Set tables and rooms to hotel standards and prepare rooms for scheduled meal functions.
Maintain banquet storerooms and service stations in an orderly, clean, and appropriately stocked condition; notify management when supplies are running low.
Review assigned BEOs for accuracy and details, read event orders, and ensure functions are ready at least 15 minutes before the scheduled time.
Follow guest-check, cash-handling, and money-handling procedures, and balance the bank at the end of the shift when applicable.
Know menus, ingredients, and preparation methods; communicate guests’ dietary needs to a supervisor and follow up on satisfaction.
Assist with buffet and special-food-service stations, coffee breaks, carving stations, table-side cooking, wine service, receptions, plated meals, and cash concessions as needed.
Use suggestive-selling techniques when appropriate.
Return reusable table complements and condiments for cleaning and refilling; complete assigned tasks such as refilling condiments, sorting linen, and cleaning and storing service equipment.
Set up and break down tables, chairs, audio-visual equipment, platforms, and staging according to BEOs; clean, store, and secure equipment in an organized manner.
Check out with the Banquet Captain or Banquet Manager before clocking out.
Attend meetings and training as required, check work schedules for changes, assist with other functions as instructed, and perform other duties requested by management.
Maintain regular attendance, a clean and pressed uniform, and the required nametag; comply with DHM standards and regulations and work safely and courteously.
Treat guests and team members in a friendly, attentive, helpful, and courteous manner.