Banquet Sales Manager
About The Position
The Banquet Sales Manager at McCormick Woods Golf Club builds and maintains positive, professional client relationships through effective, timely, and reliable communication. The role coordinates banquet team scheduling and performance feedback, gathers and distributes event-planning details to operating departments, and monitors client satisfaction throughout event planning and execution. The position supports sales by servicing corporate day-only, holiday, social, and wedding events; encouraging repeat business; and upselling. It also fosters favorable working relationships and open communication across departments. The Clubhouse at McCormick Woods hosts weddings, corporate events, and social functions for up to 400 guests.
Requirements
- Bachelor’s degree (BA) from a four-year college or university, or equivalent experience in a banquet leadership role at a hotel or similar environment.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to solve practical problems when only limited standardization exists.
- Strong negotiation skills and strong customer relations skills.
- Strong computer skills and full knowledge of Microsoft Office, with an emphasis on Outlook, Excel, and Word.
- Knowledge of an event-planning program, specifically Delphi FDC, is required.
Nice To Haves
- Knowledge of a room diagramming/layout program.
Responsibilities
- Establish and maintain positive, professional client relationships through effective, timely, and reliable communication.
- Schedule, coordinate, and provide performance feedback to the banquet team.
- Obtain information needed for efficient event planning and client satisfaction, including meeting setups, food and beverage specifications, AV requirements, transportation, and billing.
- Provide event information to operating departments in a timely manner.
- Monitor and ensure clients’ overall satisfaction throughout event planning and execution.
- Support sales by servicing corporate day-only, holiday, social, and wedding events; encouraging repeat business; and upselling.
- Develop and maintain favorable working relationships and open communication with all departments.
Benefits
- Cellphone allowance
- Incentive eligibility
- Daily pay option
- Paid time off and holiday pay
- Medical, dental, vision, and disability benefits
- 401(k)
- HSA/FSA plans with employer contribution
- Referral bonus
- Discounted lodging, dining, spa, golf, and retail
- Employee Assistance Program
- Volunteer opportunities
- Committee participation opportunities
- Task force work opportunities
- Online learning platform
- Third-party perks, including discounts on pet insurance, rental cars, movie and concert tickets, and theme parks and attractions
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What This Job Offers
Job Type
Full-time
Career Level
Manager
