Banquet Manager

Four Seasons Hotels and Resorts • Four Seasons Jackson Hole, IL

3d

About The Position

The Banquet Manager oversees all facets of Banquets and coordinates event spaces at Four Seasons Resort and Residences Jackson Hole. The role coordinates the setup and service of resort functions, supervises and develops banquet staff, and works with culinary and dining room teams to plan special events. The manager helps ensure guests receive high-quality food and service in accordance with Four Seasons standards, while managing labor costs and operating expenses. The position may also assist in other areas of the Food & Beverage Division as needed.

Requirements

• Successful candidate must possess legal work authorization in the United States.

Nice To Haves

• Exceptional knowledge of food and beverage, with creative flair.
• Knowledge of guest service and banquets/catering.
• Excellent leadership skills and strong interpersonal skills.
• Willingness to work a flexible schedule, including early mornings, evenings, weekends, and holidays.
• Some travel may be required.
• Two to three years of previous employment in a related position.
• A college degree is preferred.

Responsibilities

• Oversee all facets of Banquets and coordinate event spaces.
• Coordinate the setup and service of all resort functions.
• Coordinate, coach, recognize, discipline, and supervise Banquet staff.
• Promote good public relations and promote and upsell to guests, customizing service where necessary to meet and exceed their needs.
• Handle complaints, concerns, and special requests from employees, guests, clients, and group contacts.
• Meet regularly with culinary and dining room staff to share information and plan special events.
• Estimate food and beverage needs, including meats, poultry, fish and seafood, supplies, beverages, and equipment.
• Receive and check orders to ensure they adhere to specifications.
• Attend weekly operational meetings and communicate messages to align with the hotel strategic plan.
• Ensure guests receive the highest level of food quality and service while maintaining Four Seasons service standards.
• Manage labor costs and operating expenses.
• Assist in other areas of the Food & Beverage Division when needed.

Benefits

• Discounted housing available.
• Employee Travel Program.
• Medical, dental, and vision insurance for the employee and family.
• Five weeks of paid time off.
• Retail, spa, and food and beverage discounts.
• Free employee cafeteria meals.
• Free uniform dry cleaning.
• Discounted or transferable ski passes.
• Free ski storage.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed