Banquet Manager

AccorHotel•Banff, AB

7d•CA$60,000 - CA$63,000•Onsite

About The Position

Events are not transactions, they are expressions of intention, rhythm, and care. From intimate gatherings to multi-day programs, every event is an opportunity to create emotional resonance and operational excellence in equal measure. As Banquet Manager, you are the architect and conductor of our event experiences. You oversee the planning, execution, and refinement of events across the property, ensuring each one is operationally flawless, visually intentional, and emotionally meaningful. This role blends strategic leadership with hands-on presence, guiding teams, shaping flow, and ensuring that every moment unfolds with clarity and control.

Requirements

Proven experience in events, banquets, or large-scale hospitality leadership.
Strong operational discipline paired with creative, experience-led thinking.
Confidence leading teams in structured, high-expectation environments.
Excellent planning, communication, and problem-solving skills.
A calm, composed presence that instills trust in both clients and teams.
Proserve certification required.
Ability to respond quickly and safely to changing conditions, tight timelines, and operational demands.
Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Nice To Haves

Experience delivering multi-day programs or complex event flows.
Familiarity with luxury brand standards such as Forbes or LQA.
A strong eye for design, flow, and experiential detail.
The ability to thrive in fast-paced environments where priorities shift quickly and precision matters.

Responsibilities

Lead the end-to-end planning and execution of meetings, celebrations, and multi-day programs.
Oversee event timelines, room transitions, service pacing, and guest flow to ensure seamless delivery.
Act as the primary operational lead on-site, maintaining control, calm, and clarity during live events.
Uphold financial, operational, and brand standards without compromising guest experience.
Translate client vision into structured, experience-driven event formats.
Partner closely with Culinary and Beverage leaders to deliver chef-driven menus and curated beverage moments.
Ensure elevated non-alcoholic offerings, coffee cart activations, and bar programs are executed with intention.
Identify opportunities to elevate experiences through rituals, memory elements, and thoughtful touches.
Lead, schedule, and support Events service teams, including Lead Servers.
Set clear expectations, provide real-time guidance, and maintain high standards during execution.
Foster a culture of accountability, pride, and precision in fast-paced, high-expectation environments.
Work closely with Conference Services Managers on Event flows and plannings.
Act as the primary point of contact for planners and clients, building trust through consistency and composed leadership.
Communicate clearly with internal partners to align resources, timing, and service delivery.
Ensure post-event reflection and refinement to continuously improve execution.

Benefits

Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.
Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
Access to the Mountain Explorer Travel Program, exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler.
One complimentary buffet meal per shift in our staff cafeteria.
Subsidized shared Staff Accommodation.

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