Banquet Manager

COMMONWEALTH LODGING MANAGEMENT LLC • Glen Allen, VA

9d • $55,000 - $65,000 • Onsite

About The Position

Lead Exceptional Events From Planning to Execution. Are you a hospitality leader who thrives in a fast-paced environment and enjoys coordinating memorable events? We are seeking an experienced Banquet Manager to oversee the successful execution of weddings, corporate meetings, conferences, social events, and catered functions. This is an exciting opportunity to lead event operations, manage banquet teams, and ensure every event exceeds guest expectations.

Requirements

• Minimum 2 years of banquet or catering management experience
• Experience overseeing banquet teams in high-volume environments
• Strong leadership and team development skills
• Exceptional organizational and multitasking abilities
• Ability to read and execute complex Banquet Event Orders (BEOs)
• Strong problem-solving and decision-making skills
• Ability to work effectively under pressure and tight timelines
• Excellent communication and customer service skills
• Experience coordinating multiple events simultaneously
• Stand and walk for extended periods during event setup and service
• Assist with moving banquet equipment, tables, chairs, and linens
• Regularly lift up to 40 pounds
• Work throughout banquet spaces, meeting rooms, and hotel facilities
• Available to work flexible schedules, including: Early mornings, Evenings, Weekends, Holidays

Nice To Haves

• Hotel, conference center, or event venue experience preferred
• Experience managing both permanent and temporary staff preferred

Responsibilities

• Review and execute Banquet Event Orders (BEOs)
• Coordinate room setups, event timelines, and service styles
• Ensure all client specifications are delivered accurately
• Direct event setup, service, breakdown, and room transitions
• Oversee multiple events and functions occurring simultaneously
• Schedule and supervise banquet captains, servers, and setup teams
• Manage temporary and agency staff during peak business periods
• Lead, coach, and support banquet team members
• Ensure staffing levels align with event requirements and service standards
• Serve as the primary on-site contact for event clients
• Resolve event-related concerns quickly and professionally
• Deliver exceptional customer service throughout each event
• Build positive relationships with clients and internal departments
• Partner with Sales and Culinary teams to prepare for upcoming events
• Coordinate staffing, equipment, and service needs
• Manage banquet room turns and changeovers within tight timelines
• Ensure flawless execution of multi-day meetings and conferences
• Monitor banquet labor costs and staffing efficiency
• Manage temporary labor expenses within budget guidelines
• Review agency invoices for accuracy
• Track linen and equipment inventory
• Identify replacement and replenishment needs
• Monitor loss and damage of banquet assets
• Verify guest counts and service additions for accurate event billing
• Support operational and financial goals of the department

Benefits

• Lead memorable weddings, conferences, and special events
• Work in a dynamic hospitality environment
• Collaborate with talented culinary, sales, and operations teams
• Develop leadership skills and advance your hospitality career
• Make a direct impact on guest satisfaction and event success

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed