Hotel Banquet Houseperson
About The Position
The Banquet Houseperson performs banquet duties, including setting up and breaking down banquet and meeting spaces, with a focus on detail, quality presentation, and first-class customer service. The role involves preparing rooms and food-service areas according to Banquet Event Order (BEO) instructions, maintaining cleanliness and organization before, during, and after events, and handling banquet and audio-visual equipment. The position is part-time at the Embassy Suites by Hilton near the Charlotte Airport. Shifts may be 7 a.m.–3 p.m., 3 p.m.–11 p.m., or 5 p.m.–12 a.m., depending on scheduled events; weekday and weekend availability is required. Employees work indoors and outdoors. The work often involves prolonged standing and walking, frequent reaching and kneeling, and pushing, pulling, carrying, lifting, and moving objects weighing 50 pounds or more. Employees must be able to move quickly to any location in the hotel and work whatever hours or days are needed to meet business requirements.
Requirements
- Ability to lift approximately 50 pounds; the job setting description also states that objects weighing 50 pounds or more may need to be moved.
- Highly responsible and reliable.
- Ability to work well under pressure in a fast-paced environment.
- Ability to work long hours and a flexible schedule, including nights, weekends, and holidays.
- Ability to work cohesively with colleagues as part of a team.
- Fluency in English, including the ability to speak, hear, read, and write.
- Ability to work any hours and days needed to meet business requirements.
Responsibilities
- Set up and break down banquet and meeting spaces according to Banquet Event Order instructions, including tables, table complements, linens, place settings, centerpieces, dishes, audio-visual equipment, and other event provisions.
- Approach interactions with guests and colleagues in a friendly, service-oriented manner.
- Review Banquet Event Orders with strong attention to detail.
- Monitor and maintain cleanliness, sanitation, and organization of banquet spaces before, during, and after events.
- Inspect table settings and ensure linens, china, glassware, silverware, and condiments are correctly placed, clean, undamaged, and attractive.
- Set buffet tables and other food-service tables properly.
- Clear spaces and complete post-function cleanup and garbage removal.
- Return equipment to its designated storage location.
- Maintain clean, orderly back areas, pre-function areas, and storage areas.
- Supervise the handling, storage, and security of catering-service and audio-visual equipment.
- Demonstrate a positive, enthusiastic attitude and contribute to teamwork.
Benefits
- Daily pay with access to up to 50% of earned wages after every shift.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
