Banquet Houseperson Supervisor - DoubleTree by Hilton Hotel San Jose

Hilton • San Jose, CA

19h • $29 - $36

About The Position

The Banquet Houseperson Supervisor oversees and assists the Houseperson team with setting up, maintaining, servicing, and breaking down banquet spaces. The role supports the planning and execution of banquet functions, ensuring event specifications are met and operations run smoothly. It also involves guest interaction, cleaning event spaces, and helping the team stay aligned and prepared for banquet operations.

Requirements

• Previous banquet or hospitality experience, familiarity with banquet setups, and the ability to read and interpret Banquet Event Orders (BEOs).
• Availability to work a flexible schedule, including mornings, evenings, overnight, weekends, and holidays.
• Strong English communication skills with guests, team members, and management.
• Strong organizational skills and attention to detail, with the ability to prioritize tasks in a fast-paced environment.
• Strong problem-solving skills and the ability to remain calm under pressure while addressing operational needs.
• A genuine passion for hospitality, teamwork, and delivering exceptional guest experiences.
• Demonstrate Hilton's values of hospitality, integrity, leadership, teamwork, ownership, and urgency.

Nice To Haves

• Supervisory or leadership experience.

Responsibilities

• Bring an upbeat and friendly attitude to guest interactions and proactively look for ways to make the guest experience special.
• Supervise and assist the Houseperson team in setting up and breaking down banquet spaces according to event specifications.
• Lead and assist with cleaning event spaces, including dusting, vacuuming, mopping, sweeping, shampooing carpets, washing windows, waxing floors, and disposing of trash.
• Help plan, organize, and execute banquet functions to support smooth and efficient event delivery.
• Lead or participate in department meetings to align and prepare the team for banquet operations.
• Lead, motivate, and support the banquet team while ensuring event spaces are properly set up, maintained, and serviced.

Benefits

• Access to 110 nights of discounted travel, with room rates as low as $40 per night through the Go Hilton travel program.
• Employee stock purchase program with the opportunity to buy Hilton shares at a 15% discount.
• Paid parental leave for eligible Team Members, including partners and adoptive parents.
• Caregiving concierge services.
• Crisis Concierge support.
• Free counseling and support through the Employee Assistance Program for eligible Team Members.
• Paid time off.
• Health and welfare plans, including medical, dental, and vision coverage.
• Retirement plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed