Banquet Event Server
About The Position
The Banquet Event Server supports banquet, dining, and special-event operations at Lake Junaluska. The role requires excellent hospitality skills and a strong commitment to Christian hospitality, with the goal of exceeding guest expectations. The server prepares event spaces, provides attentive food service, maintains clean and sanitary work areas, and helps ensure equipment and spaces are safe and ready for guests. The position is seasonal and requires a flexible schedule, including nights, weekends, holidays, and overtime as needed. Work takes place primarily indoors in a kitchen and dining-room environment, with occasional outdoor work in all weather conditions.
Requirements
- Education and experience equivalent to a high school diploma, with 1–3 months of relevant food-service experience.
- Demonstrated communication and client-relations skills and a commitment to responsive, conscientious customer service.
- Flexibility and ability to adapt to changing needs, multiple task demands, and work structures.
- Ability to read and comprehend instructions, short correspondence, emails, and memos.
- Ability to present job-related information effectively to customers, clients, and organization employees when requested.
- Organizational and interpersonal skills.
- Ability to solve practical problems and handle questions from customers, clients, and employees.
- Ability to interpret instructions in written, oral, diagram, or schedule formats.
- Willingness to work a flexible schedule, including nights, weekends, holidays, and overtime as needed.
- Ability to lift and carry up to 50 pounds; use manual dexterity to reach and handle items and perceive attributes of objects and materials; climb, balance, stoop, and kneel; and stand and walk for extended periods.
- Ability to frequently move between buildings while pushing food carts and/or carrying objects up to 50 pounds.
- Vision sufficient to see close and perform daily duties.
Nice To Haves
- Hospitality experience is strongly desired.
Responsibilities
- Arrive on time for scheduled events and maintain current knowledge of daily work lists and event setup requirements.
- Set up banquet and dining spaces according to Banquet Event Orders, including tables, chairs, linens, water and cups, notepads, pens, equipment, and décor.
- Provide attentive, pleasant, and efficient wait service during banquets, regular dining, special events, and functions, following posted duties.
- Maintain cleanliness of serving, dining, and event areas during service; break down and reset spaces after functions.
- Maintain grade “A” health and sanitation standards to support the safety and well-being of guests and staff.
- Transport tables, chairs, food carts, and other event equipment between buildings and spaces as needed.
- Monitor event spaces, equipment, and work areas for safe, proper working order and promptly report missing or out-of-service items to a supervisor.
- Respond promptly and positively to last-minute service requests while maintaining a gracious, can-do attitude.
- Wear and maintain a clean, pressed staff uniform and visible name tag while on duty.
- Comply with safety policies, practices, and procedures and immediately report unsafe activities or conditions to a supervisor or Human Resources.
- Perform other duties and responsibilities as assigned and required.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
