Banquet Coordinator

BLUEWATER CASINO & RESORT•Parker, AZ

6d•$19 - $0•Onsite

About The Position

The Banquet Coordinator assists with all aspects of the Banquet Department and helps oversee employee relations to support a positive, harmonious, compliant, and cooperative work environment. The role manages events from setup through teardown, coordinating communications with hourly staff, culinary staff, and guests. It also supports staff hiring, training, development, and mentoring; monitors product quality and guest service; and takes a hands-on approach to cook times, quality, and execution. The coordinator ensures compliance with alcohol service policies when applicable, including monitoring service during events and promptly addressing issues. Additional duties include troubleshooting point-of-sale hardware and software, supervising opening, closing, and balancing accounting practices as needed, creating schedules and verifying employee time, documenting performance and attendance matters, and completing month-end reports and inventory. The role also protects branded concepts through audits and compliance processes and performs other assigned non-gaming duties, subject to any required gaming license. Work takes place in an Indian Gaming Casino environment where noise can be loud to very loud and employees must be able to work in a smoking environment. The position requires variable scheduling, including evenings and weekends as business and event needs require. Physical demands include standing for long periods and occasionally exerting up to 50 pounds of force to move objects.

Requirements

Valid Food Handler’s certificate as required by the state and/or county of the venue.
Valid Alcohol Service Permit as required by the state and/or county of the venue.
Basic computer proficiency with email, Excel, Word, Outlook, and Schedule+.
Working knowledge of point-of-sale and timekeeping systems.
Cash-handling ability and basic math skills, including significant number manipulation.
Ability to work a variable schedule, including evenings and weekends, as required by events and business needs.
Good verbal and written communication skills.
Ability to clearly speak, read, and write in English.
Functional competencies in initiative, food production, and food services; computer skills in word processing and spreadsheets.
Associate’s degree or equivalent from a two-year college or technical school; six months to one year of related experience and/or training; or an equivalent combination of education and experience.
Nationally recognized advanced food service sanitation training course certification.
Must obtain and maintain a valid gaming license from the CRIT Tribal Gaming Agency before beginning work and renew it annually.
Able to stand for long periods throughout the day and occasionally exert up to 50 pounds of force to move objects.

Nice To Haves

Food Trak knowledge.

Responsibilities

Ensure compliance with alcohol service policies and monitor service throughout events; address any service or compliance issues immediately.
Assist with hiring, training, developing, and mentoring Banquet staff.
Monitor product quality and help ensure a high level of guest service.
Troubleshoot point-of-sale system problems involving hardware and software.
Supervise opening, closing, and balancing of accounting practices as necessary.
Generate employee schedules and verify employee time.
Support ongoing training, development, and mentoring of hourly employees, as directed by department managers.
Document employee performance and attendance issues according to company policy and practice.
Manage events from setup to teardown and communicate with hourly staff, culinary staff, and guests.
Prepare end-of-month reports and manage inventory.
Take a hands-on approach to cook times, quality, and execution.
Protect branded concepts through audits and compliance processes.
Perform other duties as assigned, subject to non-gaming functions and any issued gaming license.