Banquet Captain - Hilton Sedona at Bell Rock

Waldorf Astoria Kuwait • Sedona, AZ

15h

About The Position

The Banquet Captain oversees food and beverage service at banquet functions and helps deliver memorable guest experiences. The role involves supervising service, monitoring guest satisfaction, supporting the planning and execution of events, collaborating with the department team, processing banquet billing, and maintaining regulatory standards for health, safety, sanitation, and alcohol awareness. Hilton describes its core values as hospitality, integrity, leadership, teamwork, ownership, and a focus on the moment.

Responsibilities

• Bring an upbeat, friendly attitude to guest interactions and proactively look for ways to make guest experiences special.
• Supervise food and beverage service and monitor guest satisfaction during banquet events, promptly addressing product- or service-quality issues.
• Assist with planning, organizing, and executing banquet functions, including breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas.
• Lead and/or participate in department meetings to align and prepare the team for banquet operations.
• Accurately process banquet checks and ensure seamless payment transactions.
• Comply with health, safety, sanitation, and alcohol awareness regulations to support the wellbeing of guests and team members.

Benefits

• Discounted travel through the Go Hilton program, including 110 nights and room rates as low as $40 per night.
• Employee stock purchase program with a 15% discount on Hilton shares.
• Paid parental leave for eligible Team Members, including partners and adoptive parents.
• Caregiving concierge services.
• Crisis Concierge support during times of loss.
• Free counseling and support through the Employee Assistance Program for eligible Team Members.
• Paid time off.
• Health and welfare plans, including coverage for dental care and glasses.
• Retirement plans.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed