Banquet Captain-1

Atrium Hospitality•Charlotte, NC
•Onsite

About The Position

The Banquet Captain leads banquet event setup and breakdown, coordinates timely meal service, and guides the banquet team in delivering excellent guest experiences. The role also handles audio-visual setup and troubleshooting and assists with scheduling, training, and inventory.

Requirements

  • Customer service experience.
  • At least 6 months of banquet food service experience.
  • Leadership potential or experience, including willingness to guide a team and step in where needed.
  • Food and alcohol certifications, or willingness to complete them within 90 days.
  • Physical stamina for lifting, bending, walking, and standing throughout the shift.

Responsibilities

  • Lead the setup and breakdown of banquet events, ensuring linens, silverware, and china are clean and in good condition.
  • Coordinate the flow of service so meals are served smoothly and on time.
  • Guide and motivate the banquet team to provide high-quality guest experiences, from coffee breaks to full-service dinners.
  • Set up and troubleshoot audio-visual equipment.
  • Assist with scheduling, training, and inventory.

Benefits

  • 401(k) plan with company match.
  • Medical, dental, and vision insurance options.
  • Paid time off and vacation.
  • Atrium Traveler and brand discount programs.
  • DailyPay.
  • Wellness programs.
  • Tuition reimbursement.
  • Discounts on brands and services.
  • Community service and volunteer programs.
  • Career growth and learning opportunities, including internal promotions.
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