Banquet Captain

CS RESORT MANAGER•Hamburg, NJ

23d•$20 - $22

About The Position

Crystal Springs is seeking a Banquet Captain to lead the banquet team in serving guests during banquet functions and ensuring a positive guest experience. The role involves reviewing banquet event orders (BEOs), overseeing room setups and staff assignments, coordinating changes and schedules, and serving guests as needed. The Banquet Captain also ensures banquet spaces and equipment are clean and properly returned after functions, and is familiar with the menu and able to explain dishes to guests. Other job-related duties may be assigned.

Requirements

Banquet Captain experience is required.
Superior communication skills to provide information and associated services to hotel management and guests.
Ability to transport up to 30 pounds through a crowded room continuously throughout the shift.
Ability to work effectively under time constraints and deadlines.

Responsibilities

Review server and house person Banquet Event Orders (BEOs) to ensure all information is accurate.
Check room setups to ensure BEO directions are followed completely.
Plan opening and closing assignments.
Assign seating charts and staff responsibilities.
Ensure all public areas are neat and clean.
Communicate BEO changes to the catering office and affected departments.
Coordinate banquet staff setups, changes, and schedules for all functions.
Serve as a banquet server when needed, including setting up, greeting and serving guests, and breaking down the function.
Inspect banquet areas at the end of each function to ensure equipment is returned to its proper area and spaces are clean.
Know the menu for each function and explain the major ingredients and preparation method for each item served.
Perform other job-related duties as assigned.