Banquet Captain

Denver Museum of Nature & Science•Denver, CO

10h

About The Position

The Denver Museum of Nature & Science is hiring an experienced Banquet Captain to lead teams and execute large, fast-paced events. The role calls for strong banquet knowledge, urgency, accountability, and quick problem-solving while maintaining smooth service. The Banquet Captain leads from the floor and helps ensure successful event execution and a high standard of guest care.

Requirements

At least 1 year of experience in banquets, catering events, or a related food and beverage industry.
Ability to work mornings, evenings, weekends, and some holidays as needed.
Ability to pass Serve Safe Certification within 30 days of hire.

Nice To Haves

Strong banquet and food and beverage experience, including professional bartending and mixology.
Comfort managing events across a large venue with significant square footage and multiple event spaces.
Strong sense of urgency, quick decision-making, and problem-solving skills.
Hands-on leadership experience coaching and training by example.
Excellent communication, organization, and attention to detail.
Strong commitment to guest service and successful event execution.
Proficiency with Microsoft Outlook, Word, Excel, and BEOs.
TIPS certification, or ability to obtain certification upon hire.
Bilingual English/Spanish skills.

Responsibilities

Review Catering Diagrams (CADs) and Banquet Event Orders (BEOs) with the Banquet Manager in advance to align on event expectations and identify potential issues before guests arrive.
Conduct daily and pre-event inspections of banquet areas, storage rooms, public spaces, floors, linens, and furniture to ensure cleanliness, organization, and ServSafe compliance.
Oversee banquet service staff during events, keeping timelines on track, ensuring high-level guest care, and maintaining a visible presence throughout.
Conduct pre-meal briefings for servers and bartenders before each function.
Collaborate with management to maintain current liquor and equipment inventories and minimize rental needs.
Partner with the Banquet Set-up Lead to oversee post-event teardown, organization, and sanitation of catering storerooms, kitchens, and liquor rooms.
Complete post-event reports to share necessary operational information with the banquet team.
Assist the Banquet Manager in implementing progressive staff training programs during training sessions and live events.
Perform other duties as assigned.