Banquet Captain

GEN HOTELS•Indianapolis, IN

11d•Onsite

About The Position

General Hotels Corporation has an immediate opening for a Banquet Captain at the Crowne Plaza Indianapolis Airport Hotel. Reporting to the Banquet Manager, the Banquet Captain supports the Banquet and Sales teams in providing an exceptional experience for hotel guests and clients. The role includes setting up and taking down equipment, preparing events to the exact specifications in the Banquet Event Order, working professionally with clients, coordinating staff readiness, conducting pre-event meetings, and managing banquet inventory.

Requirements

Excellent customer service skills.
Strong English communication skills, both verbal and written.
Ability to multitask and prioritize tasks effectively.
Attention to detail and accuracy.
Ability to work well under pressure.
Ability to stand, walk, bend, lift, and perform other movements required to set up and tear down banquet service.
Ability to work in a team-oriented atmosphere dedicated to providing exceptional hospitality and service to each guest.
Flexibility to work banquet events at varied hours, including early mornings, evenings, weekends, and holidays, as needed.

Responsibilities

Set up and take down banquet equipment.
Inspect and set up events according to the exact specifications in the Banquet Event Order.
Work with clients in a professional manner.
Ensure event preparation is complete and staff members are at their assigned areas 15 minutes before the event starts.
Conduct pre-event meetings with team members, the sales department, and clients.
Manage inventory of banquet items and notify the Banquet Manager when items are low.