Banquet Captain

GEN HOTELS•Indianapolis, IN

15h•Onsite

About The Position

General Hotels Corporation has an immediate opening for a Banquet Captain to join their hotel team at the Crowne Plaza Indianapolis Airport Hotel. Reporting to the Banquet Manager, the Banquet Captain supports the Banquet and Sales team in providing an exceptional experience for guests and clients of the hotel. General Hotels Corporation is committed to enriching lives through award-winning hospitality and is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. They recognize that their associates are the key to their continued success and have a long history of promoting from within.

Requirements

Excellent customer service skills
Strong communication skills in English, both verbal and written
Ability to multitask and prioritize tasks effectively
Attention to detail and accuracy
Ability to work well under pressure
Ability to stand, walk, bend, lift, and perform other movement required to effectively set up and tear down banquet service
Ability to work in a team-oriented atmosphere dedicated to providing exceptional hospitality and service to each guest.
Flexibility to work banquet events at a variety of hours including early mornings, evenings, weekends, and holidays, as needed.

Responsibilities

Setting up and taking down equipment
Inspecting and setting up per the Banquet Event Order’s exact specifications.
Working with clients in a professional manner
Ensuring event preparation is complete and all staff members are at their assigned areas 15 minutes prior to event start time.
Performing Pre-Event meetings with team members, the sales department, and clients
Managing inventory of banquet items and notify Banquet Manager when items are low in inventory.