Banking Operations Business Consultant

Truist • Orlando, FL

2d

About The Position

Analyze and evaluate internal systems and procedures for an assigned line of business through high-priority, potentially high-risk projects. Focus on the efficiency and effectiveness of systems and procedures and the overall quality of results or services. The position may manage a small group of analysts and provides application and technical support for assigned systems.

Requirements

• Bachelor’s degree in business, or equivalent education and related experience.
• Seven years of banking experience, including three years as a line-of-business expert or senior business analyst.
• Excellent negotiation and presentation skills.
• Thorough analytical, planning, quality-control, problem-solving, and organizational skills.
• Demonstrated proficiency with basic computer applications, such as Microsoft Office products.
• Strong verbal and written interpersonal and communication skills, including the ability to interact with and influence all levels of management and staff.
• Creative, flexible, decisive, and adaptable to a dynamically changing business or production environment.
• Ability to support daily activities for large, multifunction operations of moderate to high risk in a 24 x 7 environment.
• Thorough understanding of process and production management principles.
• Effective strategic planning and process-improvement aptitude across multiple bank operations functions.

Nice To Haves

• Advanced degree in business, or equivalent education and related experience.

Responsibilities

• Perform special projects involving problem identification and resolution, performance and productivity improvement, and quality enhancement.
• Recommend improvements and enhancements, including process mapping, workflow analysis, and process re-engineering.
• Prepare detailed procedural manuals for the area of responsibility.
• Coordinate and participate in training resulting from project conclusions or system implementations.
• Provide application support, including problem research, analysis, resolution, and on-call support.
• Evaluate assigned recommendations or enhancement projects for efficiency, effectiveness, and cost-benefit.
• Maintain and communicate knowledge of industry trends and technology, and maintain professional relationships with vendors supporting assigned systems.
• Help ensure regulatory compliance as applicable.
• Serve as the technical resource for assigned systems, including preparing preliminary project plans and workbooks for IT-related enhancements, upgrades, or implementations.
• Maintain statistics, records, and reports that help establish quality control standards.
• May manage a small group of analysts.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Accidental death and dismemberment coverage
• Tax-preferred savings accounts
• 401(k) plan
• At least 10 days of vacation in the first year, prorated based on hire date and full-time or part-time status
• 10 sick days, prorated
• Paid holidays
• Position- and division-dependent eligibility for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior