Investment Banking/Capital Markets – Business Operations and Strategy Consultant

Truist Bank • Charlotte, NC

6d • Onsite

About The Position

The Business Operations & Strategy Consultant is a member of the Business Enablement function and acts as an execution partner to Business Enablement Leads and Wholesale Technology, Data & Operations leadership. The role translates business priorities into actionable plans and supports transparency, operational effectiveness, and alignment with enterprise requirements. Operating as an extension of the Business Management Office, the consultant coordinates across technology, business, finance, risk, audit, human resources, sourcing, and enterprise partners to help execute organizational priorities. The position drives disciplined execution, monitors operational health, manages reporting and governance routines, and supports continuous improvement to help business and technology teams achieve strategic objectives. Candidates must be located in or willing to self-relocate to Charlotte, North Carolina, and must comply with Truist’s in-office requirements. Truist will not provide visa sponsorship or immigration-related support for this position.

Requirements

• Bachelor’s degree or equivalent education, training, and work-related experience.
• At least 5 years of relevant experience in business operations or related professional roles.
• Strong knowledge of business processes and technology applications.
• Proficiency in standard office software, such as Microsoft Office.
• English language fluency.
• Must be located in or willing to self-relocate to Charlotte, NC, and comply with in-office requirements.
• Must not require visa sponsorship or immigration-related support from Truist.

Nice To Haves

• Bachelor’s degree in Business Administration, Technology, or a related field.
• 3–5 years of experience in consulting, business operations, project management, or strategy-related roles.
• Demonstrated ability to coordinate cross-functionally, manage costs, drive operational improvements, and enhance business processes.
• Strong analytical, problem-solving, and decision-support skills, including experience using data, performance metrics, and business insights to influence outcomes.
• Ability to manage multiple initiatives and priorities while driving process improvement, operational efficiency, and change management activities.
• Strong relationship management and collaboration skills.
• Proficiency with Microsoft Excel, PowerPoint, SharePoint, Power BI, and other business reporting and analytics tools.
• Experience using Microsoft Copilot or other AI-enabled productivity tools.

Responsibilities

• Independently perform day-to-day operational activities to support efficiency, reliability, and alignment with business objectives.
• Identify, design, and implement improvements to operational workflows through technology and process enhancements.
• Collaborate with cross-functional teams to align business operations with technology strategies and organizational goals.
• Analyze performance metrics and recommend process improvements to senior professionals to drive continuous operational improvement.
• Assist with integrating innovative solutions to improve business outcomes and operational effectiveness.
• Ensure compliance with organizational policies, regulatory requirements, and risk management standards.
• Communicate operational status, risks, and improvement plans to stakeholders and leadership.
• When applicable, manage supplier activities to support cost control and timely delivery of goods and services.
• Coordinate across technology, business, finance, risk, audit, human resources, sourcing, and enterprise partners to support organizational priorities.
• Monitor operational health and manage reporting and governance routines.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Accidental death and dismemberment coverage
• Tax-preferred savings accounts
• 401(k) plan
• At least 10 days of vacation during the first year, prorated as applicable
• 10 sick days, prorated as applicable
• Paid holidays
• Depending on position and division, the job may also be eligible for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level