Banking Center Manager

Peoples Bank • Chicago, IL

2d

About The Position

Peoples Bank is seeking an experienced Banking Center Manager I to oversee banking center operations, meet sales and growth goals, maintain regulatory compliance, provide excellent customer service, and foster a positive employee environment. The manager leads sales and business development efforts, coaches and evaluates employees, and implements bank initiatives and operational systems. The role represents the bank in the community, builds relationships with customers and local businesses, and develops a structured plan for community engagement and business growth.

The manager oversees daily branch activities and reporting, safeguards bank assets, and ensures that policies, procedures, security standards, and applicable regulations are followed. The position also oversees the origination, coordination, and closing of consumer loans and requires registration with the National Mortgage Licensing System under the SAFE Act of 2008. Flexible hours, including evenings and weekends, may be needed for branch operations.

Requirements

• Bachelor's degree or equivalent work-related experience.
• At least two years of Banking Center Manager experience.
• Strong leadership, sales, and coaching abilities.
• Excellent communication and relationship-building skills.
• Extensive knowledge of banking operations, compliance, and security.
• Proven ability to meet business development and growth goals.
• Solid understanding of financial products and services, including loans.
• Strong community involvement and networking skills.
• Ability to maintain a professional atmosphere and foster a positive team culture.
• Must be registered with the National Mortgage Licensing System (NMLS) under the SAFE Act of 2008.

Responsibilities

• Lead sales efforts and drive growth targets in alignment with bank objectives.
• Review employee performance, conduct evaluations, and recommend salary adjustments.
• Coach and develop staff, address performance issues, and ensure adherence to expected behaviors and operational standards.
• Champion strategic initiatives and effective use of operational systems.
• Implement business development strategies to meet growth goals through customer engagement and market penetration.
• Mentor colleagues as needed and support a collaborative, high-performance culture.
• Participate in internal committees, corporate initiatives, and other duties supporting organizational goals.
• Represent the bank in the community and build relationships with customers and local businesses to generate deposits and referrals.
• Participate in local organizations, including potentially taking leadership positions, to enhance the bank's visibility and influence.
• Develop and execute a structured community engagement and business growth plan.
• Manage daily branch activities and ensure banking services are delivered accurately and efficiently.
• Safeguard assets and ensure bank policies and procedures are followed to maintain a secure, compliant environment.
• Complete banking center reporting, including Reg CC, audits, CTRs, security incidents, and security equipment testing.
• Oversee consumer loan origination, coordination, and closing to ensure accurate and timely processing.
• Maintain a professional, business-like branch environment that supports customer and employee satisfaction.
• Remain available for flexible hours, including evenings and weekends, as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager