Bank Teller

MERCHANTS & MARINE BANK•Pascagoula, MS
•Onsite

About The Position

The Bank Teller, referred to in the posting as a Retail Banker, provides customer service and assists customers with their banking needs. The role processes transactions accurately, builds customer relationships, connects customers with relevant banking products and services, supports online and mobile banking access, and completes daily item processing using scanning equipment. This is a full-time, 40-hour-per-week position at the Merchants & Marine Bank Pascagoula Main Branch in Pascagoula, Mississippi, with a Monday-through-Friday schedule. The salary range is undisclosed.

Requirements

  • Previous cash handling experience.
  • Customer service experience, preferably in banking, retail, or another service-focused environment.
  • Strong communication and interpersonal skills.
  • A positive attitude and desire to help others.
  • Excellent attention to detail and accuracy.
  • Professional appearance and demeanor.
  • Ability to maintain confidentiality and handle sensitive information responsibly.
  • High school diploma or equivalent.
  • Ability to work independently and as part of a team.
  • Integrity, professionalism, and accountability.

Nice To Haves

  • Banking customer service experience.

Responsibilities

  • Deliver exceptional customer service during customer interactions.
  • Accurately process deposits, withdrawals, payments, and other banking transactions.
  • Build customer relationships and identify opportunities to connect customers with additional banking products and services.
  • Assist customers with online and mobile banking support, including password resets and account access issues.
  • Handle cash and financial transactions accurately.
  • Complete daily item processing using scanning equipment.
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