Bank Teller - Rotterdam

Pioneer Bank, National Association • Schenectady, NY

7d

About The Position

The Bank Teller is the first impression of Pioneer Bank’s culture and brand and is expected to embody its IMAGINE culture. The role focuses on listening to, understanding, and anticipating clients’ needs while providing outstanding service. The teller processes transactions professionally and accurately, supporting the bank’s goal of building partnerships with clients to meet their current needs and help them achieve their financial goals.

This is a full-time, non-exempt position in Rotterdam, reporting to the Branch Manager. The stated availability is Monday through Thursday, 8:30 a.m. to 5:30 p.m.; Friday, 8:30 a.m. to 6:30 p.m.; and Saturday, 8:30 a.m. to 12:30 p.m. Starting pay is $17.00–$19.00 per hour.

Requirements

• High school graduate or GED.
• Strong mathematical skills.
• Ability to adapt to evolving technologies and systems.

Nice To Haves

• At least six months of cash handling experience.
• At least six months of customer service experience.
• At least six months of customer service experience recommending and referring products and services.

Responsibilities

• Provide outstanding service and solutions to clients.
• Accurately process transactions, including account deposits and withdrawals, loan payments, check cashing, and money order purchases.
• Act as a first line of defense in detecting potentially fraudulent activities.
• Follow policies and procedures to maintain compliance standards.
• Build relationships with clients by identifying financial needs and referring opportunities to branch colleagues.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED