Bank Teller
Servbank, sb Inc.•Danville, IL
•$17 - $18
About The Position
The Bank Teller plays a critical role at Servbank by providing excellent customer service and accurately and efficiently handling a variety of financial transactions. The role also involves ensuring compliance with banking policies and procedures. Founded in 1994, Servbank is a banking institution with local roots and national reach. It serves individuals, businesses, and communities with a community-oriented approach.
Requirements
- High school diploma or equivalent.
- Strong numerical and analytical skills.
- Excellent customer service and communication skills.
- Attention to detail and accuracy in handling financial transactions.
- Proficiency in using banking software and computer systems.
Nice To Haves
- Some college coursework in finance or a related field.
- Knowledge of banking products, services, and regulations.
Responsibilities
- Greet customers in a friendly and professional manner.
- Assist customers with inquiries and provide information about their accounts and banking products.
- Educate customers about the bank's services and products to meet their financial needs.
- Conduct accurate and secure deposits, withdrawals, transfers, and loan payments.
- Verify customer identification and authenticate transactions according to established procedures.
- Count and verify cash and checks, ensuring accurate handling and recording.
- Maintain and update customer account information and records in the bank's database.
- Generate reports and documentation for transactions, account activities, and other required paperwork.
- Manage and balance the cash drawer and coin vault within specified limits while following security procedures.
- Prepare daily settlements and reconcile transactions.
- Follow regulatory requirements, policies, and procedures to ensure compliance with banking laws and regulations.
- Follow security measures and protocols to safeguard customer information and bank assets and prevent fraud.
- Identify opportunities to cross-sell bank products and services based on customer needs and preferences.
- Address and resolve customer complaints, discrepancies, and inquiries in a timely and effective manner.
- Escalate complex issues to appropriate supervisors or departments.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
