Bank Teller

Farmers National Bank of Canfield•Brookville, PA

About The Position

Processes a variety of customer transactions at a teller window. Recognizes customer needs and recommends products, services, or assistance from other bank employees or departments to consistently deliver a superior level of customer service.

Requirements

High school diploma or General Education Development (GED).
Proven cash-handling experience.
Basic computer skills and knowledge.
Ability to use a calculator, typewriter, phone, fax machine, and other office equipment.
Customer service and/or sales experience at any level.
Ability to work in a team environment and maintain a positive manner with coworkers and the public.

Responsibilities

Maintain strong knowledge of bank products and services, recognize customer needs, and cross-sell bank products.
Participate in the bank’s referral program and use applicable technology or programs to demonstrate results; meet referral goals on a weekly, monthly, quarterly, and/or yearly basis.
Operate and balance a terminal and cash drawer daily.
Process savings, checking, and Holiday Savings account transactions; loan payments; SDB rental payments; money orders and official checks; cash withdrawals; and checks for cashing in accordance with FNB procedures.
Complete all required training courses, including mandatory and elective training in BSA and Anti-Money Laundering procedures, and comply with applicable rules and regulations.
Work flexibly and collaboratively to support a team-oriented work environment.
Assist with duties associated with money shipments and orders.
Perform additional branch duties and responsibilities beyond transaction processing.
Handle cash, customer transactions, and customer information in accordance with FNB security policies and procedures.
Make outbound sales calls to current and prospective clients.
Accommodate branch staffing requirements through schedule flexibility to serve customer needs.
Maintain confidentiality of customer business and personal information.
Accept responsibilities and projects assigned by a supervisor.
Work positively with coworkers and the public in a team environment.
Maintain regular, predictable attendance.
Complete all other duties as assigned.