Bank Teller

Farmers Logo 2022 • Brookville, PA

3d

About The Position

The Bank Teller processes a variety of customer transactions at a teller window and identifies customer needs, recommending bank products, services, or assistance from other employees or departments to provide superior customer service. The position handles cash and customer information according to bank security policies and procedures, supports referrals and sales, and may assist with other branch duties as needed. Regular, predictable attendance is an essential requirement.

Requirements

• High school diploma or General Education Development (GED) credential.
• Proven cash-handling experience.
• Basic computer skills and knowledge.
• Ability to use a calculator, typewriter, phone, fax machine, and other office equipment.
• Customer service and/or sales experience at any level.
• Ability to work in a team environment and maintain a positive manner with coworkers and the public.
• Flexibility with work schedules to accommodate branch staffing requirements.

Responsibilities

• Recognize customer needs and recommend bank products, services, or assistance from other bank employees or departments.
• Participate in the bank's referral program, use applicable technology and programs to demonstrate results, and meet referral goals.
• Operate and balance a terminal and cash drawer daily.
• Process savings, checking, and Holiday Savings account transactions; loan payments; SDB rental payments; money order and official check sales; and cash withdrawals.
• Accept checks for cashing in accordance with FNB check handling procedures.
• Complete required training courses, including mandatory and elective training on BSA and Anti-Money Laundering procedures.
• Assist with duties associated with money shipments and orders.
• Perform additional branch duties and responsibilities beyond transaction processing.
• Handle cash, customer transactions, and customer information in accordance with FNB Security Policy and Procedures.
• Make outbound sales calls to current and prospective clients.
• Adapt work schedules to accommodate branch staffing requirements and customer service needs.
• Maintain confidentiality of customer business and personal information.
• Complete responsibilities and projects assigned by a supervisor.
• Work positively with coworkers and the public in a team environment.
• Maintain compliance with applicable rules and regulations.
• Maintain regular, predictable attendance and complete other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED