Bank Manager - Pittsburg, KS

Equity Bank•Pittsburg, KS

5d•Onsite

About The Position

Equity Bank is hiring a full-time Bank Manager for its Pittsburg, Kansas location. The manager is responsible for growing the retail bank’s income and community presence, meeting deposit, consumer loan, and non-interest income targets, controlling expenses, and maintaining operational soundness and quality production. The role leads the retail banking team through coaching, performance management, hiring and other employee matters, training, and development. It also promotes a superior client experience by providing excellent service, resolving client issues, matching products and services to client needs, and visiting small business clients. The manager must follow applicable banking laws, regulations, and internal procedures, complete compliance training, and obtain and maintain NMLS certification under the SAFE Act and applicable lending regulations. The position regularly works in an office setting and uses computers and electronic media. It involves regular standing, walking, bending, and squatting, and occasional lifting, carrying, moving, or pushing of up to 25 pounds. Required week-long training takes place in Wichita, Kansas during the first week of employment.

Requirements

High school diploma or equivalent.
Excellent interpersonal, verbal, and written communication skills.
Computer proficiency in Windows-based systems.
Ability to maintain a high degree of confidentiality.
Strong attention to detail and organizational skills.
Ability to work with a team to determine solutions.
Ability to travel to Wichita, Kansas, during the first week of employment for required week-long training.
Customer service and sales experience.
1–2 years of supervisory experience.
Ability to obtain and maintain NMLS certification in accordance with the SAFE Act and applicable lending regulations.

Nice To Haves

Previous banking experience.
Bachelor’s degree.
2–5 years of supervisory experience.

Responsibilities

Grow retail bank net income and its image in the community.
Achieve budgeted targets for deposit growth, consumer loans, and non-interest income.
Control bank expenses as appropriate.
Demonstrate operational soundness to minimize risk exposure and maintain quality production.
Implement retail operating procedures and protocols.
Make referrals to bank partners that result in additional bank revenue.
Participate in community groups or events to promote the bank’s image.
Lead and manage retail bank team performance, including daily skills coaching, weekly team meetings, monthly employee check-ins, and quarterly results coaching.
Provide on-site leadership and motivation and direct the work of retail bank employees.
Guide employee matters, including hiring, compensation, work schedules, promotion, and discipline.
Train and develop the retail bank team for current and future roles.
Set individual performance objectives and provide goals, coaching, feedback, and evaluations.
Provide excellent customer service and ensure the retail bank team does the same.
Create a welcoming, engaging, and professional environment for clients and the team.
Resolve client issues proactively and ensure follow-through by the bank team.
Match bank products and services to client needs and ensure the team does the same.
Visit small business clients periodically to assess needs, confirm satisfaction, or promote additional services.
Understand and follow applicable laws, regulations, policies, and procedures, including ethics and conduct, Bank Secrecy Act, anti-money laundering, information security, and suspicious activity reporting requirements.
Follow deposit account opening procedures and internal suspicious activity referral processes, as appropriate.
Work with clients to understand their normal account activity, as appropriate.
Complete periodic compliance training.
Obtain and maintain NMLS certification in accordance with the SAFE Act and applicable lending regulations.