Full Time Teller - Pittsburg, KS

Equity Bank•Pittsburg, KS

1d•Onsite

About The Position

The Bank Teller supports Equity Bank’s Retail Banking team by building and maintaining client relationships, identifying financial needs, and recommending appropriate bank products and services. The role delivers a welcoming, professional client experience, handles routine inquiries and transactions, and helps maintain operational soundness and compliance with applicable laws, regulations, and bank procedures. The position is based in an office setting and regularly involves working with computers and electronic media. The employee must travel to Wichita, Kansas, during the first week of employment for required week-long training. Physical duties include regular standing, walking, bending, and squatting, with occasional lifting, carrying, moving, or pushing of up to 25 pounds.

Requirements

High school diploma or equivalent.
Excellent interpersonal, verbal, and written communication skills.
Computer proficiency in Windows-based systems.
Ability to maintain a high degree of confidentiality.
Strong attention to detail and organizational skills.
Ability to work with a team to determine solutions.
Ability to travel to Wichita, Kansas, during the first week of employment for required week-long training.

Nice To Haves

Previous banking experience.
Some college.

Responsibilities

Conduct professional conversations that build client trust and credibility.
Discover clients’ key life events and financial needs to ensure bank products and services are appropriate.
Recommend and provide accounts, loans, and services that match clients’ financial needs.
Promote bank products and services inside and outside the bank.
Make proactive referrals to bank partners that generate additional revenue.
Demonstrate operational soundness, minimize risk or loss, maintain quality production, and follow operating procedures and protocols.
Provide excellent customer service and create a welcoming, engaging, and professional environment for clients.
Proactively resolve client issues in the absence of, or as directed by, the Bank Manager.
Respond to routine client inquiries and requests.
Perform teller duties and process client transactions as needed.
Approve transactions for other employees within the assigned authority limit.
Assist with bank opening and closing as directed.
Understand and follow applicable laws, regulations, policies, and procedures, including business ethics, Bank Secrecy Act, anti-money laundering, information security, and suspicious activity reporting requirements.
Follow deposit account opening procedures and internal suspicious activity referral processes, as appropriate.
Work with clients to understand their normal account activity, as appropriate.
Complete periodic compliance training.