Full Time Teller - Pittsburg, KS
About The Position
Equity Bank is hiring an energetic, team-oriented, community-focused Bank Teller for its Retail Banking department in Pittsburg, Kansas. The role builds and expands client relationships by delivering banking products and services suited to individual financial needs and providing a consistently superior client experience. The teller promotes the bank’s products and services, makes referrals to bank partners, processes client transactions, and follows operational procedures and applicable compliance requirements. The position is full-time and hourly. It regularly takes place in an office setting, with regular use of computers and electronic media.
Requirements
- High school diploma or equivalent.
- Excellent interpersonal, verbal, and written communication skills.
- Computer proficiency in Windows-based systems.
- Ability to maintain a high degree of confidentiality.
- Strong attention to detail and organizational skills.
- Ability to work with a team to determine solutions.
- Ability to travel to Wichita, Kansas, during the first week of employment for required week-long training.
Nice To Haves
- Previous banking experience.
- Some college.
Responsibilities
- Build and sustain trust and credibility through professional conversations with clients.
- Discover clients’ key life events and help ensure bank products and services meet their financial needs.
- Recommend and provide accounts, loans, and services that match clients’ financial needs.
- Promote bank products and services inside and outside the bank.
- Proactively refer clients to bank partners in ways that generate additional revenue for the bank.
- Demonstrate operational soundness, minimize risk exposure or loss, maintain quality production, and follow operating procedures and protocols.
- Provide excellent customer service and create a welcoming, engaging, professional environment for clients.
- Proactively resolve client issues when the Bank Manager is absent or as directed by the Bank Manager.
- Respond to routine client inquiries and requests.
- Perform teller duties and process client transactions as needed.
- Approve transactions for other employees within the assigned authority limit.
- Assist with opening and/or closing the bank as directed.
- Understand and follow applicable laws, regulations, policies, and procedures, including business ethics and conduct, Bank Secrecy Act, anti-money laundering, information security, and suspicious activity reporting requirements.
- Follow deposit account opening procedures and internal suspicious activity referral processes, as appropriate for the position.
- Work with clients to understand their normal account activity, as appropriate for the position.
- Complete periodic compliance training.
Benefits
- Health, dental, and vision insurance.
- Group life and long-term disability insurance.
- Flexible spending and health savings accounts.
- Group cancer insurance.
- 401(k) retirement plan with company match.
- Vacation and sick time.
- Employee stock purchase plan.
- Pet insurance.
- Retail Banking Benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
