Bakery Oven Operator ELR

Heritage Grocers Group•Odessa, TX

About The Position

The Bakery Oven Operator is responsible for producing bread for the store opening, reviewing bread production and quality, and keeping bread stocked in showcases, on tables, and in bowl boxes. The role also supports production of various breads, cookies, desserts, and pan dulce; maintains bakery displays and product rotation; and helps provide friendly, efficient customer service. The operator maintains standards for quality, cleanliness, organization, safety, sanitation, loss prevention, department conditions, and food safety.

Requirements

Valid Food Handlers Card.
Ability to lift up to 25 lbs. and occasionally up to 50 lbs.
Ability to walk and stand continuously throughout the shift.
Knowledge of basic baked products and standard baking production equipment, and ability to perform advanced baking methods and multitask.

Nice To Haves

Customer service and retail experience are desirable.

Responsibilities

Greet and interact with customers to address questions or concerns in a friendly, service-oriented manner.
Organize products in display cases and on tables and keep displays fully stocked.
Support the team in baking breads, cookies, desserts, and pan dulce.
Communicate with management and the baking team to address guest and employee needs or issues.
Conduct regular inventory to ensure proper product levels.
Maintain quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, department-condition, and food-safety standards.
Stock, fill, and face products; ensure pricing accuracy; monitor product rotation; and discard outdated or spoiled items.
Use professional bakery equipment, including heat sources, mixers, and blenders.
Take food orders in person and by telephone.
Engage with customers and improve the speed and efficiency of service.
Perform other duties as assigned.