Bakery Oven Operator ELR

Heritage Grocers Group•Dallas, TX

About The Position

The Bakery Oven Operator produces bread for the store opening and reviews bread production and quality. The role helps keep bread and other bakery products stocked in showcases, tables, and bowl boxes. It supports baking a range of products, assists customers, and maintains bakery standards for product quality, cleanliness, food safety, and service.

Requirements

  • Valid Food Handlers Card.
  • Ability to lift up to 25 pounds and occasionally lift up to 50 pounds.
  • Ability to walk and stand continuously throughout the shift.

Nice To Haves

  • Customer service and retail experience.
  • Knowledge of basic baked products, including cakes, breads, cookies, pan dulce, and special-order cakes.
  • Knowledge of standard baking production equipment.
  • Ability to perform advanced baking methods and multitask.

Responsibilities

  • Produce bread for the store opening and review its production and quality.
  • Keep bread stocked in showcases, tables, and bowl boxes.
  • Greet and assist customers with questions or concerns in a friendly, service-oriented manner.
  • Organize products in display cases and tables and keep displays fully stocked.
  • Support the team in baking breads, cookies, desserts, and pan dulce.
  • Communicate with management and the baking team to address requests, issues, and needs.
  • Conduct regular inventory to maintain appropriate product levels.
  • Maintain quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, department conditions, and food safety standards.
  • Stock, fill, and face products; ensure pricing accuracy; rotate bakery products; and discard outdated or spoiled items.
  • Use professional bakery equipment, including heat sources, mixers, and blenders.
  • Take food orders in person and by telephone.
  • Demonstrate customer-service excellence, engage with customers, and improve service speed and efficiency.
  • Perform other duties as assigned.
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