Bakery Manager II - AVAILABILITY REQUIRED 4AM TO 10:30PM

Good Food Holdings Companies•Portland, OR

3d•$23 - $33

About The Position

The Bakery Manager II leads the Bakery department and its staff, with responsibility for financial stewardship, customer service, department conditions, merchandising, food and workplace safety, communication, hiring, training, and performance management. The role ensures an exceptional customer shopping experience through strong service and product knowledge, and fosters a positive, collaborative, inclusive work environment aligned with company values and policies. The manager oversees department operations, production, ordering, inventory, merchandising, beverage programs, customer special orders, and staff development. The position requires working in a grocery-store environment and may include evening, weekend, and holiday shifts based on business needs. Availability is required between 4:00 a.m. and 10:30 p.m.; schedules may change seasonally or with staffing needs.

Requirements

Previous customer service, food service, retail, or grocery experience.
Knowledge of and experience working with bread, including baking artisan bread products, pastry, and coffee or tea products in a café or retail environment.
Previous experience with ordering and inventory management.
Previous supervisory or management experience.
Intermediate-level experience with MS Office.
Ability to manage financial results, including labor, sales, and profit margin.
Commitment to valuing diversity and contributing to an inclusive working and learning environment.
Ability to complete and maintain required food and work safety training and certifications.
Ability to work a business-needs-based schedule, which may include evening, weekend, and holiday shifts; availability required from 4:00 a.m. to 10:30 p.m.
Ability to work on feet frequently to continuously, with a mix of standing and walking; occasional stooping, bending, or squatting; frequent to continuous use of arms, hands, and wrists; and occasional stair, step-stool, or ladder climbing depending on location.
Ability to occasionally lift 50 pounds and frequently lift or carry objects weighing up to 25 pounds.
Ability to work in a grocery-store environment that may include wet or slippery surfaces, moderate noise, temperature extremes in coolers and freezers, outdoor work in all temperatures depending on location, and possible exposure to allergens or chemicals.

Nice To Haves

Barista experience.
Working knowledge of POS, inventory, or other retail-specific software and ability to learn new technology or software.

Responsibilities

Lead and oversee all areas of the Bakery department, assess and delegate tasks and production, and maintain consistent department conditions.
Ensure products are stocked, rotated, faced, and presented according to merchandising standards and category schematics; maintain satisfactory in-stock conditions and appropriate inventory levels.
Address product quality, consistency, and production issues; produce and oversee bakery products in accordance with company and regulatory standards.
Order bakery and pastry products based on anticipated sales and seasonal needs, and train staff to place orders consistent with department goals and standards.
Plan for weekly ads, events, and holidays using available tools and reports; create attractive displays that highlight featured, unique, and seasonal products.
Manage department financial results, including labor, sales, and margins; meet goals and develop corrective plans when results fall short of expectations.
Maintain professional vendor relationships and oversee beverage programs, including preparing coffee and other beverages to customer and vendor specifications.
Coordinate slicing, weighing, packaging, and labeling of finished products, and ensure customer special orders are accurately placed and delivered.
Receive and unload merchandise; check quality, count, and condition; communicate issues to management and the merchandising team.
Maintain back-stock organization, rotation, and cleanliness; ensure compliance with organic standards and product expiration-date requirements.
Plan, lead, and analyze monthly perishable inventory.
Demonstrate and share product knowledge with customers and staff, make recommendations based on customer needs, and establish a consistent process for communicating product information to staff.
Directly manage department employees, including scheduling, performance management, review writing, training, coaching, development, and feedback; resolve staff issues and conflicts proactively.
Establish and maintain effective verbal and written communication systems and build knowledge of basic human resources concepts using store-level resources.
Promote a collaborative, inclusive team environment through recognition, leading by example, working alongside staff, open communication, and adapting to different learning styles.
Follow company and regulatory food and work safety policies, contribute to store cleanliness, maintain equipment, and report problems to management.
Conserve company resources and perform work consistent with company policies, mission, values, and sustainability program.
Perform other tasks and duties as assigned.

Benefits

Employee Assistance Program (EAP) access.
30% staff shopping discount.
Eligible staff may receive medical, dental, vision, pre-tax spending accounts, life, accidental death and dismemberment, and disability benefits.
Eligible staff may participate in the 401(k) program.
PTO accrual beginning on the first day of employment; accrual depends on hours worked and tenure.
Potential eligibility for paid holidays, depending on schedule and tenure.
Supplemental leave pay, such as parental or bereavement leave.
Store incentive program based on financial and operational goals.
Paid time for volunteering at a 501(c)(3) nonprofit.
Discounts on some forms of public transportation.
Adoption assistance.
Up to $40 reimbursement for a birthday dinner out or New Seasons Market groceries.