Deli and Bakery Manager

Festival Foods • Verona, WI

6d • Onsite

About The Position

The Bakery & Deli Manager leads the day-to-day operations of the Bakery and Deli departments, with guidance from the Fresh Foods Senior Manager. This hands-on leadership role executes operational plans, maintains department operations, and supports efficient workflows across assigned fresh areas. The manager works alongside associates to direct daily tasks, manage inventory and shrink, coordinate vendor orders, and keep teams aligned with priorities. The position also provides coverage and support for the Fresh Foods Senior Manager as needed.

The role oversees staffing, production, food preparation, deliveries, merchandising, guest service, food safety, compliance, and equipment use. It trains and mentors associates and collaborates with other store leaders to support efficient department and store operations. The position is full-time and based at the Verona, Wisconsin store. The schedule includes mornings, afternoons, evenings, weekends, and holidays.

Requirements

• High school education or an equivalent combination of education and experience.
• At least five years of grocery, deli, bakery, retail, or restaurant experience is preferred, including two years in a key leadership position.
• Thorough knowledge of the retail food business and perishable department operations.
• Effective merchandising skills.
• Ability to make timely and effective decisions.
• Ability to deal tactfully and effectively with guests and associates.
• Good oral and written communication skills and ability to interact with a diverse team in a stressful environment.
• Thorough understanding of safety requirements and company safety policies.
• Ability to apply on-the-job safety training to recognize and respond to potential safety hazards.
• Training and knowledge of equipment and procedures including hand jack, slicers, baler, trash compactor, fryer, oven, grinders, mixers, blaster, chiller, and cook and holds.
• Must possess a Wisconsin Certified Food Manager License; Festival will pay for certification if needed.
• Ability to stand in place for long periods and walk in the store; bend, stoop, and kneel regularly (50% of the time).
• Fine-finger and broad manual dexterity, and eye-hand-foot coordination to operate equipment.
• Full range of upper-body motion to occasionally lift stock and ability to perform repetitive tasks for prolonged periods.
• Functional sensory abilities to visually monitor the store, create displays, and operate equipment.
• Ability to occasionally lift up to 60 pounds (20% of the time).
• Training and knowledge of power equipment that may include slicer, mixer, oven, knives and cutters, pallet or power jack, WAV, compactor, and baler.
• Ability to work in conditions involving occasional exposure to extreme temperatures (20% of the time) and varying temperatures in refrigerators, freezers, kitchens, and the sales floor.

Nice To Haves

• At least five years of grocery, deli, bakery, retail, or restaurant experience, including two years in a key leadership position.

Responsibilities

• Work alongside Bakery and Deli associates, provide direction and coaching, and reinforce company expectations.
• Lead daily operations and workflow to keep the departments stocked, organized, and on track to meet operational goals.
• Develop and approve weekly schedules for the Bakery and Deli departments.
• Manage inventory, orders, food preparation and production, deliveries, and vendor coordination.
• Provide guest service, including assistance with orders, special requests, and product recommendations.
• Troubleshoot operational issues and adjust plans to maintain an efficient workflow.
• Oversee sales floor and backstock conditions, stocking, pricing accuracy, merchandising, and department readiness.
• Provide leadership coverage when the Senior Manager is unavailable and support overall store functions.
• Maintain required food-safety logs and verifications and ensure compliance with food-safety regulations.
• Train and mentor associates and foster a positive, team-oriented environment.
• Communicate and collaborate with store leaders and other teams to resolve operational challenges.
• Uphold safety policies, company procedures, and regulatory standards.
• Oversee proper use of department equipment, including ovens, slicers, mixers, and scales.
• Maintain regular, timely attendance and provide adequate notice for occasional absences.
• Perform other duties as assigned.

Benefits

• 15% associate discount on grocery purchases for the associate and immediate household.
• Weekly pay for hourly associates.
• Premium pay for hourly associates on Sundays and select holidays: part-time associates receive an additional $1 per hour, and full-time associates receive time and a half.
• Schedules provided two weeks in advance.
• Vision insurance and two dental coverage options for part-time and full-time associates.
• Three weeks of paid parental leave.
• Fitness reimbursement program.
• Employee Assistance Program and LEAPCare Care Coaches offering confidential support.
• 401(k) plan with an annual discretionary company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED