Deli and Bakery Manager

Festival Foods•Verona, WI

4d•Onsite

About The Position

The Bakery & Deli Manager leads the day-to-day operations of the Bakery and Deli departments, with guidance from the Fresh Foods Senior Manager. This hands-on leader executes operational plans, maintains department operations, and coordinates efficient workflows across both fresh-food areas. The manager works alongside associates to direct daily tasks, manage inventory and shrink, coordinate vendor orders, and keep teams aligned with operational priorities. The role also provides leadership coverage and support for the Senior Fresh Foods Manager as needed. The position is full-time and based at Festival Foods in Verona, Wisconsin. The work schedule includes mornings, afternoons, evenings, weekends, and holidays. The role involves operating and overseeing department equipment and performing physical work in a grocery-store environment, including standing and walking for extended periods, repetitive tasks, and occasional lifting of up to 60 pounds.

Requirements

High school education or equivalent combination of education and experience.
At least five years of grocery, deli, bakery, retail, or restaurant experience is preferred, including two years in a key leadership position.
Thorough knowledge of the retail food business and perishable department operations.
Effective merchandising skills.
Ability to make timely and effective decisions.
Ability to deal tactfully and effectively with guests and associates.
Good oral and written communication skills and ability to interact with a diverse team in a stressful environment.
Thorough understanding of safety requirements and company safety policies, with the ability to apply on-the-job safety training to recognize and respond to potential hazards.
Proper training and knowledge of equipment and procedures including hand jacks, slicers, balers, trash compactors, fryers, ovens, grinders, mixers, blasters, chillers, and cook-and-holds.
Must have a Wisconsin Certified Food Manager License; Festival will pay for certification if the associate is not certified.
Ability to stand in place for long periods, walk in the store, and bend, stoop, and kneel regularly.
Fine-finger and broad manual dexterity and eye-hand-foot coordination to operate equipment.
Full range of upper-body motion to occasionally lift stock.
Ability to perform repetitive tasks for prolonged periods.
Functional sensory abilities to visually monitor the store, create displays, and operate equipment.
Ability to lift up to 60 pounds occasionally.
Proper training and knowledge of power equipment that may include slicers, mixers, ovens, knives and cutters, pallet or power jacks, WAVs, compactors, and balers.

Nice To Haves

At least five years of grocery, deli, bakery, retail, or restaurant experience, including two years in a key leadership position.

Responsibilities

Lead and support Bakery and Deli associates by providing direction, coaching, and reinforcing company expectations.
Oversee daily department operations, including staffing workflow and ensuring departments are stocked, organized, and meeting operational goals.
Develop and approve weekly schedules for both departments.
Manage inventory, orders, food preparation and production, deliveries, and vendor coordination.
Provide guest service, including assistance with orders, special requests, and product recommendations.
Troubleshoot operational issues and adjust plans to maintain an efficient workflow.
Oversee sales-floor and backstock conditions, product stocking, pricing accuracy, and merchandising standards.
Provide leadership coverage when the Senior Fresh Foods Manager is unavailable and support overall store functions.
Maintain food-safety logs and verifications and ensure compliance with food-safety regulations.
Train and mentor Fresh Food associates and foster a positive, team-oriented environment.
Coordinate with other store leaders and teams to align operations and resolve challenges.
Uphold safety policies, company procedures, and regulatory standards.
Oversee the proper use of department equipment, including ovens, slicers, mixers, and scales.
Maintain regular, timely attendance and provide adequate notice to find a replacement for occasional absences.
Perform other duties as assigned.

Benefits

15% discount on grocery purchases for the associate and immediate household.
Weekly pay for hourly associates.
Two-week advance scheduling.
Vision insurance for part-time and full-time associates.
Two dental coverage options for part-time and full-time associates.
Three weeks of paid parental leave.
Fitness reimbursement program offering savings on fitness membership fees.
Employee Assistance Program and LEAPCare Care Coaches offering confidential support.
401(k) plan with an annual discretionary company match.
Festival Foods will pay for Wisconsin Certified Food Manager certification if needed.