Bakery/Deli Clerk
About The Position
The Bakery/Deli Clerk prepares and packages bakery and deli products, serves customers, and helps maintain product quality, food safety, and a clean, safe department. The role supports the department manager in achieving sales and profit goals and upholding quality assurance standards. The clerk helps create an outstanding customer experience by answering questions, recommending products, sharing specials and samples, and helping customers find items. The position also calls for demonstrating respect, honesty, integrity, diversity, inclusion, and concern for others’ safety. The clerk prepares foods according to recipes, cooking instructions, and food temperature logs; operates department equipment in accordance with company guidelines; and labels, stocks, packages, and inventories merchandise and ingredients. The clerk checks product freshness and sell-by dates, monitors inventory and equipment conditions, maintains case and cooler temperatures and logs, and reports discrepancies, repair needs, accidents, and unsafe conditions to management. The role requires working cooperatively in a fast-paced, sometimes stressful environment and performing essential functions with or without reasonable accommodation.
Requirements
- Customer service skills.
- Effective communication skills.
- Knowledge of basic math.
- Ability to obtain a current food handlers permit once employed.
Nice To Haves
- Bakery or deli experience is helpful.
- Retail experience.
- Customer service skills.
Responsibilities
- Prepare bakery and deli items to customer requests using appropriate equipment.
- Offer product samples and inform customers about bakery or deli specials.
- Provide fresh products and appropriate portion sizes to customers; recommend items based on customer needs.
- Use bakery and kitchen equipment according to company guidelines, including refrigerators, freezers, slicers, ovens, stoves, computerized scales, fryers, steamers, and robot coupes.
- Prepare foods according to temperature logs and cooking instructions; measure, prepare, and mix ingredients according to recipes.
- Prepare, package, label, and inventory ingredients and merchandise; label and stock department merchandise.
- Check product quality and freshness, review sell-by dates, and take appropriate action.
- Report product ordering or shipping discrepancies to the department manager and note inventory discrepancies.
- Understand the store layout and help customers locate products.
- Stay current on present, future, seasonal, and special advertisements; maintain product knowledge and answer questions or make suggestions.
- Maintain proper temperatures in cases and coolers and keep temperature logs.
- Promote trust and respect among associates and create a welcoming customer environment.
- Follow food safety regulations and guidelines; comply with safety procedures, identify unsafe conditions, and notify store management.
- Inspect equipment for preventive maintenance needs and notify the appropriate manager of items needing repair.
- Notify management of customer or employee accidents.
- Work cooperatively in a fast-paced, sometimes stressful environment and manage conflict reasonably and cooperatively.
- Act honestly and with integrity regarding customer and business information; follow directions and seek assistance when needed.
- Provide support and assistance through direct interaction with minors, people with special needs, and older adults.
- Perform the essential functions of the position with or without reasonable accommodation.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
