BAKERY/CAKE DECORATOR UN

The Kroger Co. • Aurora District, CO

9d

About The Position

The Bakery/Cake Decorator creates an outstanding customer experience through exceptional service and maintains a safe, clean environment. The role assists the department manager in reaching sales and profit goals and monitors established quality assurance standards. The associate embraces the Customer 1st strategy, encourages excellent customer service, and models the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

The position prepares and decorates bakery products, helps customers select items, and ensures products are fresh, properly portioned, packaged, labeled, stocked, and inventoried. It also involves following recipes, food-safety requirements, temperature logs, equipment-use guidelines, and safety procedures. The associate reports discrepancies, equipment problems, accidents, and safety concerns to management.

Requirements

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.
• Current food handlers permit once employed.

Nice To Haves

• Bakery or cake decorating experience.
• Retail experience.
• Ability to speak, read, and/or write in a second language.

Responsibilities

• Promote trust and respect among associates.
• Answer customer questions about products and help customers feel welcome, important, and appreciated.
• Maintain knowledge of department products and answer questions or make suggestions.
• Prepare bakery items according to customer requests using proper bakery equipment.
• Offer product samples and inform customers about bakery specials.
• Provide fresh ordered products in correct portion sizes to prevent shrink.
• Recommend bakery items to help customers find products they want and need.
• Use bakery equipment, including refrigerators, freezers, and ovens, according to company guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
• Prepare, package, label, and inventory ingredients and merchandise appropriately.
• Check product freshness and sell-by dates and take appropriate action.
• Use kitchen equipment such as stoves, computerized scales, and freezers properly.
• Decorate cakes, pastries, cupcakes, cookies, and other bakery items.
• Label, stock, and inventory department merchandise.
• Report product ordering or shipping discrepancies to the department manager.
• Maintain a positive attitude and learn the store layout to locate products for customers.
• Stay current with present, future, seasonal, and special advertisements.
• Monitor inventory and stocking conditions and note discrepancies.
• Follow food-safety regulations and guidelines, maintain proper case and cooler temperatures, and maintain temperature logs.
• Follow safety procedures, identify unsafe conditions, and notify store management.
• Inspect equipment for preventive maintenance needs and notify the appropriate manager of items requiring repair.
• Notify management of customer or employee accidents.
• Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
• Perform the essential functions of the position with or without reasonable accommodation.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed