BAKERY/CAKE DECORATOR

The Kroger Co.•Bend, OR

12d

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in achieving sales and profit goals and monitor quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Prepare and decorate bakery items, including wedding cakes, according to customer requests, and help customers choose products. Maintain product quality, freshness, inventory, merchandising, food safety, and equipment according to company guidelines and applicable regulations. Perform the essential job functions with or without reasonable accommodation.

Requirements

Any retail experience.
Any bakery or cake decorating experience.
Ability to handle stressful situations.
Knowledge of basic math.
Effective communication skills.
Ability to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

Ability to speak, read, and/or write in a second language.

Responsibilities

Welcome customers, answer questions about products, and help them locate products in the department and store.
Maintain knowledge of bakery and store products, respond to customer questions, make suggestions, and recommend products.
Offer samples to help customers discover products.
Prepare bakery items, including wedding cakes, according to customer requests using proper bakery equipment.
Decorate cakes, pastries, cupcakes, cookies, and other bakery items.
Check product quality and freshness, review sell-by dates, and take appropriate action.
Use bakery equipment, including refrigerators, freezers, and ovens, according to company guidelines.
Label, stock, sign, and inventory department merchandise; monitor inventory and stocking conditions and report discrepancies.
Report product ordering or shipping discrepancies to the department manager.
Stay current with present, future, seasonal, and special advertisements.
Follow local, state, and federal health and civil code regulations and applicable merchandising, customer service, labor, expense, supply, loss prevention, maintenance, safety, food safety, and engagement rules.
Comply with safety procedures, identify unsafe conditions, and notify store management of safety risks, issues, or illegal activity, including robbery, theft, or fraud.
Inspect equipment for preventive maintenance and report items needing repair to the appropriate department or store manager.
Notify management of customer or employee accidents.
Assist the department manager in reaching sales and profit goals and monitoring quality assurance standards.
Demonstrate the company's values of respect, honesty, integrity, diversity, inclusion, and safety.